GM bulletin PIP5980
What it saysThis Preliminary Information communication advises the technician how to diagnose and repair a low mileage no movement concern in vehicle equipped with a VT40 Transmission. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Aug 13, 2024, about the power train. It names 3 model years across Chevrolet and Buick (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · Buick.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary Information communication advises the technician how to diagnose and repair a low mileage no movement concern in vehicle equipped with a VT40 Transmission.
Trouble codes it names: P0722 P2714 all 2 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIP5980 | Service bulletin | Aug 13, 2024 | 11006287 | PDF, 149 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
Buick 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 114 complaints with NHTSA since 2015. 17 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
When driving on the freeway 60 mph, the car jerked and locked up, no warning lights, speedometer was rising and dropping rapidly, car slowly dropped speed. Had to pull on the side of the road, when car was put to parked, neutral, or drive it went backwards until it wasn’t able to move at all.
2024 Buick Encore · Power Train · filed with NHTSA Jul 14, 2026 · ODI 11750191
was stopped at a red light. When the traffic light turned green, I pressed the accelerator to proceed through the intersection, but my vehicle did not respond or accelerate immediately. After several seconds, the vehicle finally began to move.
2024 Chevrolet Malibu · Power Train · filed with NHTSA Jul 18, 2026 · ODI 11751301
The 2024 Trailblazer developed a problem going into reverse at less than 17500 miles in December of 2025 when my daughter came home for Christmas. It would slam into reverse or freeze and then shift harshly.
2024 Chevrolet Trailblazer · Power Train · filed with NHTSA Feb 27, 2026 · ODI 11721070
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group48 other manufacturer communications filed against these GM models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIP6036A | Service bulletin | Apr 2, 2025 | This Preliminary information communicates diagnostic aids for a surge or fishbite concern |
| 25-NA-001 | Service bulletin | Mar 13, 2025 | This service bulletin provides repair information to correct a customer concern of a transmission fluid leak. |
| PIP5975A | Service bulletin | Feb 25, 2025 | This Preliminary information communicates information on what dealer technicians should due if they encounter a broken chain on a CVT transm… |
| 16-NA-019 | Service bulletin | Feb 12, 2025 | This informational buleltin provides information on Transmission Adaptive Functions and Correcting Low Mileage Harsh Shifts, Slips, or Flare… |
| PIP6032A | Service bulletin | Jan 29, 2025 | This Preliminary Information communication advises the technician on possible sources of transmission fluid leaks from the transmission oil… |
| PIP6036 | Service bulletin | Jan 9, 2025 | This Preliminary information communicates diagnostic aids for a surge or fishbite concern |
| 09-06-04-026Z | Service bulletin | Jan 9, 2025 | This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2. |
| PIP6033 | Service bulletin | Dec 11, 2024 | This Preliminary information communicates to technicians to remove the pulley assembly and inspect the drive chain and pulley surfaces. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and Buick, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIP5980 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIP5980 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIP5980 cover?
The manufacturer filed it against 3 model years across 2 brands (Chevrolet and Buick): 2024 Buick Encore, 2024 Chevrolet Malibu, 2024 Chevrolet Trailblazer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.