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Manufacturer communication · Service bulletin

Chevrolet bulletin PIP5945

What it saysThis Preliminary information communicates how to inspect and verify propeller shaft phasing concerns on Medium Duty Silverado's NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Oct 27, 2023, received Dec 4, 2023, about the power train. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates how to inspect and verify propeller shaft phasing concerns on Medium Duty Silverado's

Kind Service bulletin Manufacturer date Oct 27, 2023 Received by NHTSA Dec 4, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIP5945Service bulletinOct 27, 202310246026not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the output for the 2020 Silverado →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chevrolet files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 1,851 complaints with NHTSA since 2015. 571 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2019 Chevrolet Silverado, the 106 owners who gave an odometer reading for Power Train reported it at a median of 15,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

8l90 automatic transmission will lurch forward abruptly when shifting from 1-2 gear. Also, hard shift from 1-2 when cold

2019 Chevrolet Silverado · Power Train · filed with NHTSA Jul 19, 2019 · ODI 11233407

In depth: 2020 Chevrolet Silverado transmission and drivetrain problems → · 2019 Chevrolet Silverado transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

89 other manufacturer communications filed against the Chevrolet Silverado under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252502891-01Service campaignAug 20, 2026Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev…
N252517790Service campaignOct 14, 2025Certain vehicles, equipped with 8L80 or 8L90 Transmissions, may have a condition in which the reaction carrier cracks. Dealers are to replac…
N242454441 -03Service campaignOct 9, 2025Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure w…
25-NA-080Service bulletinSep 4, 2025This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customer…
N252494003-01Service campaignJun 26, 2025Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have…
N242483540-01Service campaignMay 21, 2025Certain vehicles listed above may have a condition in which the transmission may not shift properly. Dealers are to replace the transmission…
22-NA-182Service bulletinMay 16, 2025This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shi…
24-NA-133Service bulletinMay 14, 2025This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet PIP5945 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIP5945 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does PIP5945 cover?

The manufacturer filed it against 2 model years: 2020 Chevrolet Silverado, 2019 Chevrolet Silverado. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.