GM bulletin PIE0807
What it saysThis engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the the Malfunction Indicator Lamp (MIL) illuminated… NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Oct 25, 2024, received Dec 4, 2024, about the engine. It names 2 model years across Chevrolet and GMC (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis engineering information (EI) is requesting information from technicians to perform the check list provided and contact the engineer listed in regard to the the Malfunction Indicator Lamp (MIL) illuminated on the Driver Information Center (DIC).
Trouble codes it names: U0485 U1962 all 2 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIE0807 | Service bulletin | Oct 25, 2024 | 11011191 | PDF, 121 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 2888038 | Engineering Information - (MIL) Illuminated on (DIC), DTCs U0485, U1962 Set | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 205 complaints with NHTSA since 2015. 80 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 GMC Acadia. The contact stated that while driving at an undisclosed speed, the infotainment touch screen failed to display pertinent vehicle safety information. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence.
2024 GMC Acadia · Electrical System · filed with NHTSA Jun 10, 2025 · ODI 11666038
While 2 hours from home driving down the interstate with a full vehicle, the vehicle alarmed and the screen notified "No Oil Pressure, Turn Car Off Now". I pulled over immediately and we had to sit on the edge of the interstate for 45 minutes - a safety hazard for us and the surrounding traffic.
2024 GMC Acadia · Engine · filed with NHTSA Aug 12, 2025 · ODI 11680136
I was driving in the rain and drove through a puddle something I have done many times with previous vehicles. All of a sudden the car stopped accelerating. I would press the gas,the engine would rev, but the car would barely move if at all. I barely made it to a safe location
2024 Chevrolet Traverse · Engine · filed with NHTSA Oct 4, 2024 · ODI 11618195
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the engine
Source: same model, same component group88 other manufacturer communications filed against these GM models under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262546590-01 | Service campaign | Jul 15, 2026 | Certain vehicles listed above, may have a condition where coolant leaks from the radiator hose quick connect at the radiator inlet. This sp… |
| N252540910 | Service campaign | Feb 25, 2026 | Service Update. Certain vehicles listed above may have a condition in which a quality issue with the engine was identified. Dealers will re… |
| N252508350 | Service campaign | Oct 21, 2025 | Certain vehicles listed above, may have a condition that could cause the engine coolant thermostat to open at a lower temperature than inten… |
| N252503850 | Warranty extension | Jun 10, 2025 | Special Coverage. Certain vehicles listed above may have a condition that could cause the mounting bracket on the front exhaust pipe to sep… |
| 00-06-01-026R | Service bulletin | Jun 5, 2025 | This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage. |
| 25-NA-132 | Service bulletin | May 17, 2025 | This bulletin provides a procedure to verify a noise and replace the oil pump shaft assembly if the gears of the pump and balance shaft are… |
| 24-NA-201 | Service bulletin | May 16, 2025 | This bulletin provides a procedure to replace the oil pump due to a loose drive pump gear not pressed on the pump shaft. |
| 23-NA-153 | Service bulletin | May 15, 2025 | The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM PIE0807 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIE0807 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIE0807 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Traverse, 2024 GMC Acadia. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.