Chevrolet service campaign N242486200
What it saysCertain vehicles listed above may have a condition in which the Sunroof Jumper Harness is not fully protected by the fuse. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service campaign dated Mar 4, 2025, about the electrical system. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles listed above may have a condition in which the Sunroof Jumper Harness is not fully protected by the fuse. Dealers will inspect and verify that the fuse and fuse cover are correct and replace the fuse and fuse cover as necessary.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242486200 | Service campaign | Mar 4, 2025 | 11014860 | PDF, 199 KB |
What the document itself lists
The manufacturer titles it “N242486200 - Service Update”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 85721128 | — | — |
| 84490336 | — | — |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 192 complaints with NHTSA since 2015. 25 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Component Malfunction and Availability for Inspection: The vehicle’s infotainment system is critically malfunctioning and poses a serious safety threat. The issue has persisted despite four service attempts, and GM refuses to repair it. The vehicle is available for inspection upon request.
2024 Chevrolet Equinox · Electrical System · filed with NHTSA Apr 5, 2025 · ODI 11652982
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group108 other manufacturer communications filed against the Chevrolet Equinox under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N262565450 | Service campaign | Oct 26, 2026 | Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b… |
| 24-NA-227 | Service bulletin | Nov 4, 2025 | This technical bulletin provides repair information to correct a customer concern of Vibration Rattle or Boom at 1800 to 2000 RPM. |
| 25-NA-061 | Service bulletin | Oct 3, 2025 | This technical bulletin provides a procedure to correct the condition of Driver or Passenger Rear Door Handle Will Not Fold In. |
| 18-NA-180 | Service bulletin | Sep 4, 2025 | This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information. |
| 25-NA-021 | Service bulletin | Jun 7, 2025 | This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3. |
| PIE0829A | Service bulletin | Jun 5, 2025 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the liftgate not ope… |
| 22-NA-083 | Service bulletin | May 17, 2025 | This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty. |
| 23-NA-151 | Service bulletin | May 16, 2025 | This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N242486200 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242486200 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242486200 cover?
The manufacturer filed it against 1 model year: 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.