GM service campaign N242483540
What it saysCertain vehicles may have a condition in which the transmission may not shift properly. NHTSA’s full summary ↓
GM filed this with NHTSA as a service campaign dated Apr 1, 2025, about the power train. It names 2 model years across Chevrolet and GMC (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Certain vehicles may have a condition in which the transmission may not shift properly. Dealers are to replace the transmission check balls and valve body spacer plate.
Trouble codes it names: P2732 all 1 read from the document itself; NHTSA’s summary names none
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242483540 | Service campaign | Apr 1, 2025 | 11016127 | PDF, 751 KB |
What the document itself lists
The manufacturer titles it “N242483540 - Service Update”.
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 24271818 | SEAL-A/TRNS AUX FLUID PUMP OTLT PIPE | — |
| 24047734 | SEAL-A/TRNS AUX FLUID PUMP | — |
| 24050764 | BOLT/SCREW-C/VLV BODY | — |
| 24290889 | SEAL-A/TRNS FLUID PUMP | — |
| 24270191 | SEAL-A/TRNS FLUID PUMP | — |
| 15035747 | SEAL-EXH MANIF PIPE (MHT/MI2 ONLY) | — |
| 15077362 | SEAL-EXH MANIF R (MHT/MI2 ONLY) | — |
| 96020431 | VALVE-C/VLV BODY BALL CHK | — |
| 24299519 | PLATE ASM-C/VLV BODY SPCR (MHT or MI2) | — |
| 24299518 | PLATE ASM-C/VLV BODY SPCR (MQB) | — |
| 19352619 | Fluid A/Trans-ULV | — |
| 19352620 | Canada | — |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9107884 | Replace Check Ball and Valve Body Spacer Plate With RPO MHT or MI2 With RPO MQB | 3.8 hrs |
Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 1 model year
GMC 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 735 complaints with NHTSA since 2015. 171 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Chevrolet Silverado, the 13 owners who gave an odometer reading for Power Train reported it at a median of 10,900 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I was driving and noticed a very strong smell of an electrical fire. The truck popped up a High Voltage Battery warning and several warning lights came on. We stopped, restarted the truck and the lights came on again, the smell returned as soon as we started driving. We drove the truck to Cable Dahmer GMC in Kansas City, MO.
2024 GMC Sierra · Power Train · filed with NHTSA May 11, 2026 · ODI 11737138
The contact owned a 2024 Chevrolet Silverado EV. The contact stated that when idle, the vehicle would hesitate before accelerating. Continuing to drive at approximately 55 MPH, the accelerator was released, and the vehicle continued to accelerate.
2024 Chevrolet Silverado · Power Train · filed with NHTSA Nov 18, 2025 · ODI 11700039
In depth: 2024 Chevrolet Silverado transmission and drivetrain problems → · 2024 GMC Sierra transmission and drivetrain problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group89 other manufacturer communications filed against these GM models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252502891-01 | Service campaign | Aug 20, 2026 | Certain vehicles may have a condition in which the internal differential nut was cross threaded or missing during assembly. Dealers will rev… |
| N252517790 | Service campaign | Oct 14, 2025 | Certain vehicles, equipped with 8L80 or 8L90 Transmissions, may have a condition in which the reaction carrier cracks. Dealers are to replac… |
| N242454441 -03 | Service campaign | Oct 9, 2025 | Certain vehicles listed above, may have a condition where the transmission control valve has worn, resulting in a gradual loss of pressure w… |
| 25-NA-080 | Service bulletin | Sep 4, 2025 | This service bulletin provides a procedure to overhaul the control valve to replace a plate and worn down check ball to correct the customer… |
| N252494003-01 | Service campaign | Jun 26, 2025 | Certain vehicles listed above, may have a condition where the connecting rod and/or crankshaft engine components in these vehicles may have… |
| N242483540-01 | Service campaign | May 21, 2025 | Certain vehicles listed above may have a condition in which the transmission may not shift properly. Dealers are to replace the transmission… |
| 22-NA-182 | Service bulletin | May 16, 2025 | This service bulletin advises the technician to check if the transmission cooler lines are twisted to correct customer concerns of Harsh Shi… |
| 24-NA-133 | Service bulletin | May 14, 2025 | This informational bulletin provides information on Wheel Drive Shaft Retention Snap Ring Design Change. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM N242483540 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242483540 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242483540 cover?
The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2024 Chevrolet Silverado, 2024 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.