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Manufacturer communication · Service campaign

Chevrolet service campaign N242469060

Chevrolet filed this with NHTSA as a service campaign dated Aug 7, 2024, about the unknown or other. It names 6 model years (2022–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Certain vehicles may erroneously experience an illuminated Check Engine Malfunction Indicator Lamp (MIL) with Diagnostic Trouble Codes (DTC) P2201 NOx Sensor Circuit Performance Sensor 1 and/or P20EE Diesel Exhaust Fluid (DEF) System NOx Trap Low Efficiency. Dealers will reprogram the ECM and/or the DCU with the corrected service calibrations.

Manufacturer campaign id N242469060 Kind Service campaign Manufacturer date Aug 7, 2024 Received by NHTSA Aug 7, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242469060Service campaignAug 7, 202411006063not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2022 Chevrolet 4500HD; 2023 Chevrolet 4500HD; 2022 Chevrolet 4500XD; 2022 Chevrolet 5500HD; 2023 Chevrolet 5500HD; 2022 Chevrolet 5500XD.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N242469060 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the N242469060 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242469060 cover?

The manufacturer filed it against 6 model years: 2022 Chevrolet 4500HD, 2023 Chevrolet 4500HD, 2022 Chevrolet 4500XD, 2022 Chevrolet 5500HD, 2023 Chevrolet 5500HD, 2022 Chevrolet 5500XD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.