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Manufacturer communication · Service campaign

Chevrolet service campaign N242438530

What it saysThe Engine Control Module (ECM) in certain vehicles may not properly clear the DTC U1962 (Unable to Authenticate Serial Data Message). NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service campaign dated Jan 29, 2025, about the engine. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to reprogram the ECM.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Service Update. The Engine Control Module (ECM) in certain vehicles may not properly clear the DTC U1962 (Unable to Authenticate Serial Data Message). If a communications fault were to occur, the DTC will remain set with the Malfunction Indicator Light (Check Engine Light) illuminated even if the condition resolves. Clearing the DTC with a service tool will not clear the permanent status of the DTC which could result in an emissions Inspection/Maintenance (I/M) test failure. Dealers are to reprogram the ECM.

Trouble codes it names: U1962

Manufacturer campaign id N242438530 Kind Service campaign Manufacturer date Jan 29, 2025 Received by NHTSA Jan 29, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N242438530Service campaignJan 29, 202511013234PDF, 257 KB

What the document itself lists

The manufacturer titles it “N242438530 - Service Update”.

Labour operation and the time the manufacturer allows

OperationDescriptionTime
9107550Engine Control Module Reprogramming with SPS0.3 hrs

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 22 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

53 other manufacturer communications filed against the Chevrolet Corvette under the same component group (engine), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
22-NA-080Service bulletinSep 6, 2025This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
00-06-01-026RService bulletinJun 5, 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
PIE0815AService bulletinJun 3, 2025This engineering information (EI) closure ends the need for gathering further information from technicians/field in regard to the Service En…
23-NA-170Service bulletinMay 16, 2025This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.
23-NA-153Service bulletinMay 15, 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is…
15-NA-010Service bulletinMay 7, 2025This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California…
25-NA-100Service bulletinApr 18, 2025This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and regist…
23-NA-115Service bulletinApr 16, 2025This service bulletin provides a procedure to verify the noise and align the camshaft caps to correct customer concerns of a Ticking, Tappin…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N242438530 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242438530 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242438530 cover?

The manufacturer filed it against 1 model year: 2024 Chevrolet Corvette. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.