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Manufacturer communication · Over-the-air update

Chevrolet over-the-air update N24-246898

What it saysImportant Update GM N24-246898 Release Notes: Enhancement to messaging capability when devices are connected to the vehicle hotspot. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as an over-the-air update dated Apr 29, 2025, received Oct 1, 2024 — 3 documents under this number. It names 1 model year (2024). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Important Update GM N24-246898 Release Notes: • Enhancement to messaging capability when devices are connected to the vehicle hotspot. • Enhancements to diagnostic functionality. During the update process, your radio may stay on up to 5 minutes after you exit the vehicle. This is expected behavior when an update package is onboard the vehicle. Do not service your vehicle during installation.

Manufacturer campaign id N24-246898 Kind Over-the-air update Manufacturer date Apr 29, 2025 Received by NHTSA Oct 1, 2024 Components — First dated Sep 11, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N24-246898Over-the-air updateApr 29, 202511017426PDF, 96 KB
N24-246898Over-the-air updateSep 11, 202411008191PDF, 94 KB
N24-246898Over-the-air updateSep 11, 202411008190PDF, 92 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chevrolet files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 192 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N24-246898 a recall?

No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N24-246898 repair free?

A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N24-246898 cover?

The manufacturer filed it against 1 model year: 2024 Chevrolet Equinox. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.