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Federal filingsHome›Bulletins›Chevrolet› N232403190
Manufacturer communication · Service bulletin · 2 brands

GM bulletin N232403190

What it saysCertain vehicles may have a condition where the customer experiences intermittent MILs and warnings, engine no starts / no restart from auto-stop, or irregular cooling fan operation. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Sep 20, 2023, about the electrical system. It names 2 model years across Chevrolet and GMC (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to inspect, and if necessary, rethread the bolt hole and reinstall ground.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Service Update. Certain vehicles may have a condition where the customer experiences intermittent MILs and warnings, engine no starts / no restart from auto-stop, or irregular cooling fan operation. Dealers are to inspect, and if necessary, rethread the bolt hole and reinstall ground.

Kind Service bulletin Manufacturer date Sep 20, 2023 Received by NHTSA Sep 20, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232403190Service bulletinSep 20, 202310242557PDF, 322 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
11588564——

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 1 model year

GMC 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 901 complaints with NHTSA since 2015. 127 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals ...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection.

2023 GMC Sierra · Electrical System · filed with NHTSA Sep 16, 2023 · ODI 11544881

Turn signal indicator on front passenger side has already failed and the vehicle has less than 4000 miles on it

2023 Chevrolet Silverado · Electrical System · filed with NHTSA Nov 19, 2023 · ODI 11555917

In depth: 2023 Chevrolet Silverado electrical problems → · 2023 GMC Sierra electrical problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

221 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262565450Service campaignOct 26, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b…
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
N252515590Service campaignJan 27, 2026Certain vehicles listed above, may have a condition in which the body-to-chassis ground strap may be corroded. Dealers will replace the grou…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
25-NA-044Service bulletinMay 14, 2025This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM N232403190 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232403190 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does N232403190 cover?

The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2023 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.