GM bulletin 25-NA-038
What it saysThis technical bulletin provides repair information to correct a customer concern of Front Seat Lower Track/Frame Noise. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Feb 21, 2025, received Mar 5, 2025, about the seats. It names 4 model years across Chevrolet and GMC (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides repair information to correct a customer concern of Front Seat Lower Track/Frame Noise.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-NA-038 | Service bulletin | Feb 21, 2025 | 11015055 | PDF, 325 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 89022180 | — | 1 |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 7086118 | Applying grease to front seat track | 0.3 hrs |
Read by machine from the document NHTSA serves (13 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themChevrolet 2 model years
GMC 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 948 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group8 other manufacturer communications filed against these GM models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-101 | Service bulletin | Apr 29, 2025 | This service bulletin provides information on the restraint warning lamp being illuminated and the correction to this by replacing the passe… |
| 24-NA-249 | Service bulletin | Nov 7, 2024 | This technical bulletin provides a procedure to correct the condition of Front Seat Covers Not Secured to Seat Frame. |
| PIT6073C | Service bulletin | Sep 6, 2024 | This Preliminary information communicates an issue with the front heated seat on indicators being inoperative, but the heated seats work. |
| PIT6180 | Service bulletin | Aug 13, 2024 | This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog. |
| 06-00-89-029V | Service bulletin | May 1, 2024 | This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, V… |
| PIT6073A | Service bulletin | Oct 17, 2023 | This Preliminary information communicates an issue with the front heated seat on indicators being inoperative, but the heated seats work. |
| PIT6073 | Service bulletin | Oct 11, 2023 | This Preliminary information communicates an issue with the front heated seat on indicators being inoperative, but the heated seats work. |
| 23-NA-147 | Service bulletin | Sep 5, 2023 | This technical bulletin provides a procedure to correct the condition of Squeak Noise from Front Seat. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 25-NA-038 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-NA-038 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25-NA-038 cover?
The manufacturer filed it against 4 model years across 2 brands (Chevrolet and GMC): 2025 Chevrolet Silverado, 2024 Chevrolet Silverado, 2025 GMC Sierra, 2024 GMC Sierra. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.