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Manufacturer communication · Service campaign

Cadillac service campaign N242444180

Cadillac filed this with NHTSA as a service campaign dated Sep 16, 2024, received Sep 18, 2024, about the unknown or other. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customer Satisfaction Program. Certain vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.

Manufacturer campaign id N242444180 Kind Service campaign Manufacturer date Sep 16, 2024 Received by NHTSA Sep 18, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
N242444180Service campaignSep 16, 202411007869

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac N242444180 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242444180 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242444180 cover?

The manufacturer filed it against 1 model year: 2024 Cadillac XT4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.