Cadillac service campaign N232428540
Cadillac filed this with NHTSA as a service campaign dated May 15, 2024, received Mar 14, 2024, about the electrical system — 9 documents under this number. It names 1 model year (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomer Satisfaction Program- Certain 2023 model year Cadillac LYRIQ vehicles may require software updates that improve the customer experience and optimize future over-the-air updates. Dealers will perform a comprehensive software update.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N232428540 | Service campaign | May 15, 2024 | 11000125 | not yet checked |
| N232428540 | Service bulletin | May 8, 2024 | 10254415 | not yet checked |
| N232428540 | Service bulletin | May 1, 2024 | 10253794 | not yet checked |
| N232428540 | Service bulletin | Apr 24, 2024 | 10253538 | not yet checked |
| N232428540 | Service bulletin | Apr 10, 2024 | 10253008 | not yet checked |
| N232428540 | Service bulletin | Apr 3, 2024 | 10252603 | not yet checked |
| N232428540 | Service bulletin | Mar 27, 2024 | 10252084 | not yet checked |
| N232428540 | Service bulletin | Mar 20, 2024 | 10251961 | not yet checked |
| N232428540 | Service bulletin | Mar 13, 2024 | 10251612 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac N232428540 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N232428540 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N232428540 cover?
The manufacturer filed it against 1 model year: 2023 Cadillac Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.