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Manufacturer communication · Service bulletin

Cadillac bulletin 25-NA-126

What it saysThis service bulletin provides information on the wireless charging feature not working or intermittently working, with the replacement of the Wireless Charging Module. NHTSA’s full summary ↓

Cadillac filed this with NHTSA as a service bulletin dated May 14, 2025, received Nov 5, 2025, about the electrical system. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This service bulletin provides information on the wireless charging feature not working or intermittently working, with the replacement of the Wireless Charging Module.

Kind Service bulletin Manufacturer date May 14, 2025 Received by NHTSA Nov 5, 2025 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-NA-126Service bulletinMay 14, 202511024941PDF, 128 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
13556051——
13556055——
13565695——
13565705——
13563709——
13563712——

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 111 complaints with NHTSA since 2015. 34 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.

2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

124 other manufacturer communications filed against the Cadillac Lyriq under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Cadillac list.

NumberKindDatedNHTSA’s summary
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
25-NA-044Service bulletinMay 14, 2025This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-202Service bulletinMay 14, 2025This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warran…
25-NA-116Service bulletinMay 10, 2025This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are u…
24-NA-143Service bulletinApr 25, 2025This informational bulletin provides information for dealers/technicians on Software Updates on Ultium Vehicles.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac 25-NA-126 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25-NA-126 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 25-NA-126 cover?

The manufacturer filed it against 2 model years: 2024 Cadillac Lyriq, 2023 Cadillac Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.