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Manufacturer communication · Service bulletin

Cadillac bulletin 23-NA-161

What it saysThis technical bulletin provides repair information to correct a customer concern of the Cruise Control Tap to Increase Speed Does Not Match the Owner Manual. NHTSA’s full summary ↓

Cadillac filed this with NHTSA as a service bulletin dated Sep 15, 2023, received Oct 12, 2023, about the engine. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical bulletin provides repair information to correct a customer concern of the Cruise Control Tap to Increase Speed Does Not Match the Owner Manual.

Kind Service bulletin Manufacturer date Sep 15, 2023 Received by NHTSA Oct 12, 2023 Components Engine, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-161Service bulletinSep 15, 202310243964PDF, 133 KB

What the document itself lists

The manufacturer titles it “Cruise Control Tap to Increase Speed Does Not Match Owner ’s Manual”.

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2889788ECM Calibration Update for Cruise Control Speed Increase0.3 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Cadillac files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 12 complaints with NHTSA since 2015. 3 of them name Electrical System, Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Started vehicle in morning and no sound from the infotainment system (even if radio screen is on). Noticed turn indicators sound no longer functioned as well as I believe auto stop function also became non-functional. Safety concern while driving. Had to reset by performing a system re-set/re-boot myself to make everything work again.

2023 Cadillac XT4 · Electrical System · filed with NHTSA Mar 1, 2026 · ODI 11721284

Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash

2023 Cadillac XT4 · Engine · filed with NHTSA Sep 9, 2024 · ODI 11613433

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

57 other manufacturer communications filed against the Cadillac XT4 under the same component group (engine), newest first. The eight newest are listed; the rest are on the Cadillac list.

NumberKindDatedNHTSA’s summary
25-NA-249Service bulletinSep 3, 2025This service bulletin provides the correction to the condition of the Malfunction Indicator Lamp being illuminated and/or the DTC P149E set.
00-06-01-026RService bulletinJun 5, 2025This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
23-NA-153Service bulletinMay 15, 2025The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is…
15-NA-010Service bulletinMay 7, 2025This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California…
21-NA-240Service bulletinApr 22, 2025This service bulletin provides diagnostic repair information to correct an oil leak on top of the engine that may be coming from cam carrier…
25-NA-100Service bulletinApr 18, 2025This warranty administration bulletin provides policy information on vehicles outside of a California Emissions State who move to and regist…
PIE0794EService bulletinApr 14, 2025This engineering information (EI Lite) ends the need for gathering further information using the Field Product Reporting (FPR) App process f…
PIP5841EService bulletinApr 10, 2025This Preliminary information communicates the potential for condensation to freeze up inside the Crankcase Pressure Sensor causing dtc P04FB…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Cadillac 23-NA-161 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-161 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 23-NA-161 cover?

The manufacturer filed it against 1 model year: 2023 Cadillac XT4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.