Cadillac bulletin 23-NA-106
What it saysThis service bulletin provides a repair procedure to correct a customer concern of the Floor Console Armrest Lower Panel separating. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Nov 27, 2023, received Jul 11, 2023, about the structure — 2 documents under this number. It names 3 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides a repair procedure to correct a customer concern of the Floor Console Armrest Lower Panel separating.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23-NA-106 | Service bulletin | Nov 27, 2023 | 10246486 | PDF, 116 KB |
| 23-NA-106 | Service bulletin | Jun 12, 2023 | 10239055 | PDF, 107 KB |
What the document itself lists
The manufacturer titles it “Floor Console Armrest Lower Panel Separating”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1086718 | Apply Adhesive to Armrest | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Cadillac’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Cadillac Redundant Lyriq.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 113 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group19 other manufacturer communications filed against these Cadillac models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Cadillac list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 05-08-51-001L | Service bulletin | Feb 20, 2025 | This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film. |
| 22-NA-244 | Warranty extension | Jan 30, 2025 | This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr… |
| 25-NA-007 | Service bulletin | Jan 16, 2025 | This technical bulletin provides a procedure to correct the condition of Lower Closeout Panel Not Sitting Flush. |
| 24-NA-275 | Service bulletin | Jan 9, 2025 | This service bulletin provides repair information to trim the Cadillac Emblem Charge Port Door Switch to correct a customer concern of high… |
| PIT6219A | Service bulletin | Jan 7, 2025 | This Preliminary information communicates that a dealer may find the underhood beauty covers missing. The dealer is advised that these are m… |
| PIE0797C | Service bulletin | Jan 3, 2025 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the right front door… |
| PIE0796A | Service bulletin | Jan 3, 2025 | This engineering information (EI) closure ends the need for gathering further information from technicians in regard to the Liftgate is Ajar… |
| 24-NA-083 | Service bulletin | Dec 11, 2024 | This informational bulletin provides information on EV Charge Inlet Dust Cover Replacement Information. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac 23-NA-106 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23-NA-106 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 23-NA-106 cover?
The manufacturer filed it against 3 model years: 2024 Cadillac Lyriq, 2023 Cadillac Lyriq, 2024 Cadillac Redundant Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.