BMW bulletin B653723
What it saysBMW AG has issued a Delivery Stop (effective December 8, 2023) on certain Model Year 2024 BMW vehicles that were produced between June 26, 2023, and December 8, 2023. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Dec 8, 2023, received Jan 3, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationBMW AG has issued a Delivery Stop (effective December 8, 2023) on certain Model Year 2024 BMW vehicles that were produced between June 26, 2023, and December 8, 2023.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B653723 | Service bulletin | Dec 8, 2023 | 10247577 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 21 complaints with NHTSA since 2015. 5 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The vehicle has had intermittent charging issues where when the battery is below a certain level, it will fail to fully charge. I took it to the dealership and the technician admitted there has been issues with the charging cables and asked me to return with pictures of the error codes.
2024 BMW i5 · Electrical System · filed with NHTSA Oct 15, 2026 · ODI 11771462
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group18 other manufacturer communications filed against the BMW i5 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B610625 | Service bulletin | Aug 31, 2026 | Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| 0064450200 | Service campaign | Aug 12, 2026 | A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in thefailure of the electric auxiliar… |
| B610626 | Service bulletin | Jun 5, 2026 | Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charg… |
| B610324 | Service bulletin | Apr 9, 2026 | Gen 5 BEV/PHEV vehicles may set the Combined Charging Unit (CCU) in programming abort due to no communication to the HV charge socket electr… |
| B061526 | Other | Feb 4, 2026 | High Voltage Connection Return |
| 0061320900 | Service campaign | Oct 21, 2025 | RSU availability. It is possible the State of Health (SoH) of the high-voltage (HV) battery is displayed incorrectly to the customer. The va… |
| B410525 | Service bulletin | Jun 27, 2025 | While attempting to fuel/charge the vehicle,the fuel/charge door will not open. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B653723 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B653723 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B653723 cover?
The manufacturer filed it against 1 model year: 2024 BMW i5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.