BMW bulletin B651724
What it saysIt is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Jul 8, 2024, received Jul 25, 2024, about the electrical system. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationIt is not possible to complete the setup of the BMW Digital Key function in the vehicle with a smartphone. The main digital key cannot be paired using the My BMW App. The digital key pairing process does notrespond after the message “Please place your smartphone on the NFC tray” appears in the CentralInformation Display (CID). No function is available with the NFC (near-field commumication) card either.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B651724 | Service bulletin | Jul 8, 2024 | 11005242 | PDF, 156 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 00 58 500 | Diagnosis Worktime Flat Rate (See below) | 2 FRU |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 20 complaints with NHTSA since 2015. 6 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2023 BMW 330I. The contact received notification of NHTSA Campaign Number: 26V056000 (Electrical System). The local dealer was contacted and confirmed that parts were not yet available for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted.
2023 BMW 3 Series · Electrical System · filed with NHTSA Jul 21, 2026 · ODI 11751860
My car was on for about 5 minutes. I didn’t mean to step on the gas but I did and the car wouldn’t stop accelerating. Like the car is in park and I took my foot ass the gas but it’s still an uncontrolled acceleration issue. It revved up to the redline or highest rpm and stayed like that for 2 minutes.
2023 BMW 3 Series · Electrical System · filed with NHTSA Sep 25, 2026 · ODI 11766839
The contact owns a 2023 BMW 430i. The contact received notice of NHTSA Campaign Number: 26V056000 (Electrical System). The contact stated that that on several occasions when starting the vehicle there was a hesitation while starting the vehicle.
2023 BMW 4 Series · Electrical System · filed with NHTSA May 4, 2026 · ODI 11735453
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group53 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B840226 | Service campaign | Jul 10, 2026 | Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services… |
| B651426 | Service bulletin | Jun 4, 2026 | The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect… |
| B652025 | Service bulletin | May 5, 2026 | After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated… |
| ReleaseNotes_2603_US_BMW | Over-the-air update | Apr 13, 2026 | This communication contains the Release Notes for the BMW 2026-03 Remote Software Upgrade. |
| B650826 | Service bulletin | Mar 16, 2026 | After the software update to version …25-07-5XX, existing activation points for the “Automate My Habits”function no longer work. |
| B062026 | Other | Feb 23, 2026 | KLE Control Unit Return |
| B652725 | Service bulletin | Feb 11, 2026 | RSU availability. The vehicle may experience various operation faults with the infotainment system such as: Resets of the head unit Delayed… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B651724 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B651724 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B651724 cover?
The manufacturer filed it against 2 model years: 2023 BMW 3 Series, 2023 BMW 4 Series. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.