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Manufacturer communication · Service bulletin

BMW bulletin B612124

What it saysThe (CCM) Check Control message: “811 – Stop carefully. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Sep 25, 2024, received Sep 29, 2024, about the electrical system. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The (CCM) Check Control message: “811 – Stop carefully. Hood open”, is displayed even though the hood is closed. Fault code 80415B “Engine compartment lid contact switch: Line fault or faulty” is often stored inthe BCP module.

Kind Service bulletin Manufacturer date Sep 25, 2024 Received by NHTSA Sep 29, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B612124Service bulletinSep 25, 202411008117PDF, 161 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
12 52 7 590 358X149*1b Connector housing (BUCHSENGEH. 15-POL MCON1,2/2,8 ELA KOD.B)1eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
61 99 000Work time to repair/replace the plug connector/pins, the control unit, sensor…15 FRU

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against model years this site has no page for: 2021 BMW IX.

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 104 complaints with NHTSA since 2015. 31 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I brought a brand new BMW IX fully electric vehicle in May, 2023. A couple of weeks ago in early September, the “Emergency Call System Malfunction” warning light came on, and I can also smell a chemical burn from the vehicle. I dropped it off to Eastbay BMW in Pleasanton, California. 4350 Rosewood Drive, Pleasanton, California 94588.

2023 BMW iX · Electrical System · filed with NHTSA Sep 28, 2023 · ODI 11547159

I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot.

2024 BMW iX · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652449

Continually get a power loss error while driving and accelerating. Took to BMW dealership and not able to clear error after having the car for a over month

2022 BMW iX · Electrical System · filed with NHTSA Dec 23, 2025 · ODI 11706883

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

55 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
B610625Service bulletinAug 31, 2026Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo…
0061890900Service campaignAug 27, 2026In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
0064460200Service campaignAug 12, 2026A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B610126Service bulletinJun 11, 2026SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive…
B610626Service bulletinJun 5, 2026Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charg…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B612124 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B612124 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B612124 cover?

The manufacturer filed it against 4 model years: 2024 BMW iX, 2023 BMW iX, 2022 BMW iX, 2021 BMW IX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.