BMW bulletin B511324
What it saysWhen driving on rough roads, a rattling sound from the parcel shelf in the luggage compartment areais heard. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Jun 20, 2024, received Jul 1, 2024, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
When driving on rough roads, a rattling sound from the parcel shelf in the luggage compartment areais heard.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B511324 | Service bulletin | Jun 20, 2024 | 11002672 | PDF, 408 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 51 45 2 353 024 | Felt tape | 1 | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 00 58 500 | Diagnosis Worktime Flat Rate (Plusposition) | 2 FRU |
| 51 99 000 | Work time to apply felt tape to areas of the parcel shelf as shown | 2 FRU |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the body for the 2023 XM →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 2 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group9 other manufacturer communications filed against the BMW XM under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0051470600 | Service bulletin | Jun 17, 2026 | The plug for the rear finish plate was not mounted in the factory. |
| B410126 | Service campaign | Apr 29, 2026 | Delivery Stop - Tail Panel Plug |
| B512224 | Service bulletin | Mar 18, 2026 | On the main door seal, detachment behaviorcan be detected at the sealing joint . Over time, the seal gradually and increasinglydetaches whic… |
| B660325 | Service bulletin | Jul 14, 2025 | A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within… |
| B514616 | Service bulletin | Feb 3, 2025 | CREAKING NOISE FROM TAILGATE LOCK.. During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess… |
| B512924 | Service bulletin | Dec 5, 2024 | The tailgate/trunk will not latch when closed. |
| B410224 | Service bulletin | Jun 20, 2024 | While driving on rough/uneven roads, a rattling sound can be heard from the tailgate. |
| B511123 | Service bulletin | Apr 11, 2024 | 1. While driving on a smooth paved road, acracking sound can be heard coming from theright-side luggage compartment capping trimpanel. 2. W… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B511324 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B511324 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B511324 cover?
The manufacturer filed it against 1 model year: 2023 BMW XM. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: G09 BMW XM Sports Activity Coupe: built 1 Dec 2022 – 11 Jun 2023 — the build date is on the certification label in the driver’s door jamb.