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Manufacturer communication · Service bulletin

BMW bulletin B511024

What it saysThe tailgate sporadically fails to open when signaled via- The interior button (driver’s door panel) Button on key fob The switch on the tailgate (inside or outside) In some cases, the tailgate will release and open… NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Apr 15, 2024, received May 3, 2024, about the electrical system. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The tailgate sporadically fails to open when signaled via- The interior button (driver’s door panel) Button on key fob The switch on the tailgate (inside or outside) In some cases, the tailgate will release and open only a short distance before stopping.

Kind Service bulletin Manufacturer date Apr 15, 2024 Received by NHTSA May 3, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B511024Service bulletinApr 15, 202410253346PDF, 223 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
51 24 9 450 475Spindle drive tailgate 1 if needed—eBay Motors →

Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 112 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

While I was driving my BMW X1 1 to 3 weeks ago, frontal collision warning malfunction, pedestrian alert and request service flashed. It was a distraction and not safe. When My husband brought it to the dealership, they were not certain how to fix it. They took a video while doing diagnostic.

2021 BMW X1 · Electrical System · filed with NHTSA May 18, 2023 · ODI 11522577

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

65 other manufacturer communications filed against the BMW X1 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0061610900Service campaignSep 25, 2026The BCP controls several vehicle functions, including the windscreen wipers and air conditioning actuators. Low current flow may cause exces…
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
B651926Service bulletinJul 15, 2026Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B651826Service bulletinJun 23, 2026If BMW Intelligent Personal Assistant is active in the vehicle, once the customer exits the vehicle and a newkey cycle starts, the Intellige…
B651726Service bulletinJun 17, 2026After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated.
B651226Service bulletinJun 13, 2026After updating the vehicle to I-level …25-07-5XX, the spoken language of the navigation instructions changes from the set language for the v…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B511024 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B511024 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B511024 cover?

The manufacturer filed it against 4 model years: 2024 BMW X1, 2023 BMW X1, 2022 BMW X1, 2021 BMW X1. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.