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Manufacturer communication · Service campaign

BMW service campaign B410924

BMW filed this with NHTSA as a service campaign dated Nov 21, 2024, received Dec 2, 2024, about the structure. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2025 BMW on or after 1 Nov 2024 “Produced between November 1, 2024”
F98 X4 M Sports Activity Coupe 4 Nov 2024 – 12 Nov 2024 “F98 X4 M Sports Activity Coupe November 4, 2024 – November 12, 2024”
G02 X4 Sports Activity Coupe 1 Nov 2024 – 15 Nov 2024 “G02 X4 Sports Activity Coupe November 1, 2024 – November 15, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Delivery Stop Roof Frame

Kind Service campaign Manufacturer date Nov 21, 2024 Received by NHTSA Dec 2, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B410924Service campaignNov 21, 202411010886PDF, 92 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 3 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

16 other manufacturer communications filed against the BMW X4 under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B010226DCSOtherAug 28, 2026BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)
B010226Service bulletinAug 25, 2026Rear Roof Antenna Shark Fin Cover Sealing Issue
6520900300Warranty extensionMay 21, 2026SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty
B641224Service bulletinMay 4, 20261. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage a…
B512224Service bulletinMar 18, 2026On the main door seal, detachment behaviorcan be detected at the sealing joint . Over time, the seal gradually and increasinglydetaches whic…
B065925OtherNov 20, 2025Left Door Cover Return
B540525Service bulletinOct 8, 2025A “popping” sound is heard coming from the Roof/B-pillar area when driving over small driveway curbs.
B065325OtherOct 2, 2025Front Bumper Trim Return

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B410924 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B410924 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does B410924 cover?

The manufacturer filed it against 1 model year: 2024 BMW X4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025 BMW: built on or after 1 Nov 2024; F98 X4 M Sports Activity Coupe: built 4 Nov 2024 – 12 Nov 2024; G02 X4 Sports Activity Coupe: built 1 Nov 2024 – 15 Nov 2024 — the build date is on the certification label in the driver’s door jamb.