BMW service campaign B320124
BMW filed this with NHTSA as a service campaign dated May 22, 2024, received Apr 1, 2024, about the steering — 2 documents under this number. It names 3 model years (2021–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhen starting, a Check Control message will be displayed (“Steering behavior. Drive slowly and have this checked by the nearest Service Providerâ€Â�) with a noticeable reduction in power steering support when maneuvering.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B320124 | Service campaign | May 22, 2024 | 11000504 | not yet checked |
| B320124 | Service bulletin | Mar 28, 2024 | 10252132 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 BMW IX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B320124 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B320124 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B320124 cover?
The manufacturer filed it against 3 model years: 2023 BMW iX, 2022 BMW iX, 2021 BMW IX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.