BMW service campaign 0032630300
What it saysA check control (CC) message (‘Steering behavior. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jul 8, 2025, received Sep 1, 2024, about the steering — 4 documents under this number: B320324 (4 filings). It names 3 model years (2021–2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
A check control (CC) message (‘Steering behavior. Drive moderately. Have it checked by the nearest service partner.’) will light up and there will be a noticeable reduction in power steering assistance when parking.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B320324 | Service campaign | Jul 8, 2025 | 11020909 | PDF, 279 KB |
| B320324 | Service campaign | Feb 20, 2025 | 11014505 | PDF, 263 KB |
| B320324 | Service campaign | Oct 11, 2024 | 11008990 | PDF, 248 KB |
| B320324 | Service campaign | Aug 19, 2024 | 11006727 | PDF, 220 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 07 11 9 905 400 | Hex bolt with washer (M6x25-ZNNIV SI) | 1 |
| 07 14 6 898 283 | Hex bolt (12x1.5x70 ZNS3) | 4 |
| 32 30 6 778 609 | Torx bolt (M8x33) | 1 |
| 31 30 6 865 951 | Torx screw with collar (M12x1.75x50) | 4 |
| 32 13 6 751 292 | Hose clamp | 1 |
| 33 30 6 787 062 | Combination nut | 2 |
| 37 10 6 789 678 | Hex nut with flange | — |
| 31 11 6 899 302 | Multi-purpose bolt (10x45 ZNS3) | 14 |
| 61 27 9 487 465 | Screw | 4 |
| 83 23 8 849 305 | Lubricating grease FB-1 (100 g) Sublet as | — |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 BMW IX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 70 complaints with NHTSA since 2015. 5 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On 11/11 I was driving my vehicle and for the first time ever I received a error message in the vehicle of reduced driver steering. It said driving was still possible but take the vehicle to a dealer for evaluation when possible. This message popped up and went away the rest of the day and first half of the following day.
2022 BMW iX · Steering · filed with NHTSA Nov 12, 2025 · ODI 11698875
Not sure what happened, there is a warning saying the steering effort has changed, I have found there are many ix users received this warning and get their steering rack replaced by the dealer
2023 BMW iX · Steering · filed with NHTSA May 21, 2024 · ODI 11589818
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group7 other manufacturer communications filed against these BMW models under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B320526 | Service bulletin | Aug 20, 2026 | “Cracking” noise might be heard when turning the steering wheel from lock to lock. See attached video V3202 26 EPS noise. |
| B320326 | Service bulletin | Apr 23, 2026 | “Groaning” noise from the EPS when the steering wheel is at the end stops. |
| B320825 | Service bulletin | Sep 3, 2025 | When the steering column is adjusted inwards towards the instrument cluster, the noise may occur near thelimit position. |
| B320125 | Service bulletin | Jan 10, 2025 | Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops. |
| B320324 | Service campaign | Dec 6, 2024 | DELIVERY STOP: REPLACE STEERING GEAR – I20 |
| B320124 | Service campaign | May 22, 2024 | When starting, a Check Control message will be displayed… |
| B612123 | Service bulletin | Nov 16, 2023 | The steering wheel heating takes a long time to achieve the desired temperature. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0032630300 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0032630300 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0032630300 cover?
The manufacturer filed it against 3 model years: 2023 BMW iX, 2022 BMW iX, 2021 BMW IX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022 -2023 BMW: built on or after 14 Oct 2021; built 14 Oct 2021 – 21 Nov 2022 — the build date is on the certification label in the driver’s door jamb.