BMW service campaign B310624
What it saysDelivery stop: replace tension strut hexagon NUT NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Jul 25, 2024, about the steering. It names 2 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
DELIVERY STOP: REPLACE TENSION STRUT HEXAGON NUT
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B310624 | Service campaign | Jul 25, 2024 | 11005224 | PDF, 192 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 07 14 6 875 114 | Hexagon nut with collar | 1 |
Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 45 complaints with NHTSA since 2015.
Driving on the highway, unexpectedly i was not able to turn anymore. On the road was something I wanted to not hit, but steering did not work as usual. The car was forced to the left into the wall and the only thing i was able to do was using the breaks steady and slowly.
2024 BMW X3 · Steering · filed with NHTSA Aug 5, 2025 · ODI 11678605
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group12 other manufacturer communications filed against these BMW models under the same component group (steering), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0032860300 | Service campaign | Sep 17, 2026 | Check Control message and a minimally changed steering feel. |
| 0032770300 | Service campaign | Sep 2, 2026 | Check Control message and a significant change in steering feel . |
| B320126 | Service bulletin | Jan 22, 2026 | When turning left, a “creaking” noise may be heard from the EPS when near the steering wheel end stop. The noise occurs at speeds less than… |
| B320925 | Service campaign | Sep 18, 2025 | Delivery Stop - Steering Gear |
| B320525 | Service bulletin | May 2, 2025 | “Knocking/thumping” noise during steering wheel movements and returning to the center position. See attached video V32 05 25 Column noise. |
| B320425 | Service bulletin | May 2, 2025 | After prolonged straight-ahead driving (e.g. highway driving), there may be a temporary, slightly noticeable increase in steering forces whe… |
| B320125 | Service bulletin | Jan 10, 2025 | Rumbling, groaning type noises from the EPS when the steering wheel is at the end stops. |
| B310724 | Service campaign | Nov 22, 2024 | Delivery Stop Swivel Bearing |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B310624 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B310624 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B310624 cover?
The manufacturer filed it against 2 model years: 2024 BMW X3, 2024 BMW X4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 BMW: built on or after 26 Apr 2024; G01 X3 Sports Activity Vehicle: built 26 Apr 2024 – 13 May 2024; G02 X4 Sports Activity Coupe: built 30 Apr 2024 – 1 May 2024 — the build date is on the certification label in the driver’s door jamb.