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Manufacturer communication · Service campaign

BMW service campaign 0065990400

BMW filed this with NHTSA as a service campaign dated Dec 13, 2024, received Dec 31, 2024, about the electrical system — 1 document under this number: B653924. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Customers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible

Manufacturer campaign id 0065990400 Kind Service campaign Manufacturer date Dec 13, 2024 Received by NHTSA Dec 31, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B653924Service campaignDec 13, 202411012100not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0065990400 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0065990400 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0065990400 cover?

The manufacturer filed it against 1 model year: 2024 BMW iX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.