BMW service campaign 0065990400
What it saysCustomers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used… NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated Dec 13, 2024, received Dec 31, 2024, about the electrical system — 1 document under this number: B653924. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCustomers may report issue with Personal eSIM operation, to include: Personal eSIM does not finish the set-up process in the vehicle Telephone function via eSIM is not possible WiFi Hotspot function cannot be used Streaming video service via the BMW Theater Screen is not possible
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B653924 | Service campaign | Dec 13, 2024 | 11012100 | PDF, 323 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 34 complaints with NHTSA since 2015. 14 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I was driving on Single Pedal Drive on a freeway with the 2024 BMW IX, there was a slow down ahead of me. I removed my foot from the pedal and waited for car to slow down, but car didn't slow down enough. Then I slammed the brakes hard, but the brake didn't engage. In fact, brakes were pushed back against my foot.
2024 BMW iX · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652449
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group55 other manufacturer communications filed against the BMW iX under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| B610625 | Service bulletin | Aug 31, 2026 | Check Control message: "You can continue driving. Drivetrain” (00029) is displayed. The following fault code is stored in the CCU fault memo… |
| 0061890900 | Service campaign | Aug 27, 2026 | In vehicles equipped with the Roof Function Center “FZD‑21” variant, a quiescent‑current violation mayoccur if the system fails to enter sle… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| 0064460200 | Service campaign | Aug 12, 2026 | A faulty electric auxiliary heater may have been installed in the certain vehicles. This could result in the failure of the electric auxilia… |
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B610126 | Service bulletin | Jun 11, 2026 | SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive… |
| B610626 | Service bulletin | Jun 5, 2026 | Charging sessions cannot be started or they are interrupted while using a Level 2 AC high-power charging station, or with a Level 3 DC charg… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW 0065990400 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 0065990400 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does 0065990400 cover?
The manufacturer filed it against 1 model year: 2024 BMW iX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.