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Manufacturer communication · Service campaign

BMW service campaign 0054620100

What it saysIncorrect evaluation of the camera system at the manufacturer. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Jul 2, 2024, received Jul 25, 2024, about the structure — 1 document under this number: B540124. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
G01 X3 Sports Activity Vehicle 9 Jan 2024 – 22 Apr 2024 “G01 X3 Sports Activity Vehicle January 9, 2024 – April 22, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Incorrect evaluation of the camera system at the manufacturer. It was not recognized that the drain tubes forthe panoramic sunroof were not connected to the sunroof inner frame (aka “cassette”) at the front of thevehicle. If the drain tubes are not connected to the sunroof cassette, it is possible for water to enter the front footwell of the vehicle.

Manufacturer campaign id 0054620100 Kind Service campaign Manufacturer date Jul 2, 2024 Received by NHTSA Jul 25, 2024 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B540124Service campaignJul 2, 202411005232PDF, 3,240 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 42 complaints with NHTSA since 2015.

Whenever the vehicle is driven, despite the temperature, the panoramic moon roof cracks and creaks and sounds like it is going to break. The dealer said numerous people have also complained about this happening and BMW will NOT do anything about it.

2024 BMW X3 · Structure · filed with NHTSA Oct 20, 2024 · ODI 11620873

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

32 other manufacturer communications filed against the BMW X3 under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0051570600Service campaignSep 24, 2026A gap between the rear left door seal and the side frame may allow moisture to enter. This can cause waterto splash onto occupants when the…
B511125Service bulletinSep 21, 2026When pulling on the hood (highlighted inorange in the top photo) release lever…
B010226DCSOtherAug 28, 2026BMW Notice of the Court’s Final Approval for Shark-Fin Antenna Settlement (X3, X4, X5, X6, X7)
B010226Service bulletinAug 25, 2026Rear Roof Antenna Shark Fin Cover Sealing Issue
B064226OtherAug 19, 2026Bonnet Release Holder
B511225Service bulletinJun 12, 2026A “groaning” noise is heard from the tailgate when driving on rough roads.
6520900300Warranty extensionMay 21, 2026SHARK FIN ROOF ANTENNA SEALING SETTLEMENT Extended Warranty
B641224Service bulletinMay 4, 20261. Use of aftermarket accessory hang-on cellular phone holders and/or air fresheners can break the instrument panel air vent slats. Damage a…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0054620100 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0054620100 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0054620100 cover?

The manufacturer filed it against 1 model year: 2024 BMW X3. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: G01 X3 Sports Activity Vehicle: built 9 Jan 2024 – 22 Apr 2024 — the build date is on the certification label in the driver’s door jamb.