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Manufacturer communication · Service campaign

BMW service campaign 0011980700

What it saysDue to an assembly error, the oil pump screws may not have been torqued correctly. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Aug 4, 2025, received Aug 13, 2025, about the engine — 1 document under this number: B110625. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2024 BMW on or after 3 Nov 2023 “Produced between November 3, 2023”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Due to an assembly error, the oil pump screws may not have been torqued correctly.

Manufacturer campaign id 0011980700 Kind Service campaign Manufacturer date Aug 4, 2025 Received by NHTSA Aug 13, 2025 Components Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B110625Service campaignAug 4, 202511021816PDF, 758 KB

What the document itself lists

Parts the bulletin names — the first 40 it lists

Part numberDescriptionQty
07 11 9 908 428Hexagon bolt5
07 14 8 869 310Torx screw, self-locking2
26 10 7 882 970Hexagon bolt3
26 12 7 536 563Self-locking hexagon nut1
07 14 7 301 867Torx screw with washer4
12 61 7 604 790Gasket1
11 13 8 746 460Sealing ring1
07 11 9 963 300Sealing ring1
31 50 8 860 349Repair kit oil seal on output3
31 53 8 844 384Assembly ring1
31 51 1 213 527O-ring (rounds to 10)2
33 30 6 760 585Combination nut8
07 11 9 908 592Hexagon screw with washer4
31 20 6 795 249Shouldered bolt with compression—
07 11 9 906 100Hexagon head collar bolt2
31 10 6 866 023Nut clip2
33 11 7 525 064Screw plug with O-ring—
32 30 6 778 609Torx bolt1
18 30 7 843 213Sealing ring2
18 30 9 504 710Gasket2
07 11 9 906 447Countersunk head screw4
18 30 7 597 650Collar nut4
07 11 9 906 089Collar nut2
18 30 9 909 376Hexagon bolt2
31 10 6 866 494Torx screw with washer1
31 10 6 866 496Torx screw with washer1
07 14 7 283 812Speed nut2
07 14 6 875 114Hexagon collar nut4
33 30 6 787 062Combination nut (rounds to 5)2
51 71 6 966 566Countersunk head screw with—
07 11 9 904 124Hexagon bolt1
31 11 6 899 302Multi-purpose bolt12
07 14 8 837 399ASA bolt4
11 13 9 845 701Oil sump with seal1
31 10 6 872 063Hexagon screw with washer2
07 14 6 885 922Multi-purpose bolt ASA4
07 14 6 885 389Hexagon bolt2
07 14 6 886 617Multi-purpose bolt ASA12
07 11 9 906 675Hexagon screw with washer—
31 53 7 502 681Assembly ring 1[AM1]—

Labour operation and the time the manufacturer allows

OperationDescriptionTime
00 78 772Retighten the oil pump screws17 FRU

Read by machine from the document NHTSA serves (9 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 215 complaints with NHTSA since 2015. 13 of them name Engine — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I am started to lease this car in August 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took BMW more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer.

2024 BMW X5 · Engine · filed with NHTSA Apr 23, 2024 · ODI 11584824

The contact owns a 2024 BMW X7. The contact stated that while driving 70 MPH, the vehicle stalled. There was an unknown message regarding the brakes, stability control, and steering displayed. There was a red symbol displayed. Additionally, while driving at an unknown speed or a stop light, the brakes locked up.

2024 BMW X7 · Engine · filed with NHTSA Oct 17, 2024 · ODI 11620398

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the engine

Source: same model, same component group

63 other manufacturer communications filed against these BMW models under the same component group (engine), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
0012870600Service campaignOct 10, 2026Due to an implementation error in various OBD diagnostics in the vehicle's control units, in very rare cases itmay happen that stored fault…
1171901000Warranty extensionSep 22, 2026The Exhaust Gas Recirculation (EGR) Cooler (with EGR Valve) and the Auxiliary Exhaust Gas Recirculation (EGR) Cooler limited warranty for de…
B121126Service bulletinSep 9, 2026Potential customer complaints with no fault codes stored / No MIL displayed. 1. “Rough idle after idling for a longer period of time” 2. “Ve…
0011460700EmissionsAug 26, 2026The return springs on the exhaust camshaft followers (switchable rocker arm) may break.
B064426OtherAug 22, 2026Air Flap Return
B130126Service campaignAug 14, 2026Delivery Stop - Exhaust System Gasket
0018030200Service campaignAug 14, 2026An exhaust gas sealing ring between thelower catalytic converter and upper catalyticconverter may be missing (1).
B110326Service bulletinAug 12, 2026This Service Bulletin provides instructions to clean the intake valves using the BMW Carbon Blaster Tool P/N 81 29 2 208 034 and the S68T /…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0011980700 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0011980700 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0011980700 cover?

The manufacturer filed it against 3 model years: 2024 BMW 7 Series, 2024 BMW X5, 2024 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 BMW: built on or after 3 Nov 2023 — the build date is on the certification label in the driver’s door jamb.