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Manufacturer communication · Service campaign

BMW service campaign 00 61 64 00 00

What it saysAfter a quality inspection it has been determined moisture/water can enter the right multifunction switch andcause malfunctions. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Nov 15, 2024, received Nov 25, 2024, about the electrical system — 1 document under this number: MC611024. It names 3 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

After a quality inspection it has been determined moisture/water can enter the right multifunction switch andcause malfunctions. This issue does not impact vehicles with production dates of 07/01/2024 or later.

Manufacturer campaign id 00 61 64 00 00 Kind Service campaign Manufacturer date Nov 15, 2024 Received by NHTSA Nov 25, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
MC611024Service campaignNov 15, 202411010770PDF, 164 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2024 BMW R 12 Ninet US; 2024 BMW R 12 US; 2024 BMW R 1300 GS.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

More bulletins about the electrical system

Source: same model, same component group

3 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first.

NumberKindDatedNHTSA’s summary
00 61 75 00 00Service campaignAug 6, 2026Due to ongoing quality inspection it has been determined that due to inadequate sealing of the chassismodule…
00 61 63 00 00Service campaignSep 12, 2024A small quantity of R 1300 GS’s and GS Adventures were assembled with a wiring harness where the relayand its new protective holder were pre…
B611305Service bulletinJan 11, 2024The electrical system of BMW vehicles has been subject to an ongoing development process over the last few years. This has led to increased…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 00 61 64 00 00 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the 00 61 64 00 00 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 00 61 64 00 00 cover?

The manufacturer filed it against 3 model years: 2024 BMW R 12 Ninet US, 2024 BMW R 12 US, 2024 BMW R 1300 GS. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.