Bentley bulletin 2073225/1
What it saysInfotainment screen stuck on loading - Message visible within the Infotainment screen. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Mar 19, 2024, received Apr 6, 2024, about the equipment. It names 12 model years (2018–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Bentley bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationInfotainment screen stuck on loading - Message visible within the Infotainment screen. Customer statement / workshop findings: One or a combination of the following issues are evident: - Infotainment screen stuck on initialising Or - Loading messages are visible at start up (within multiple tiles) Or - Bentley Rotating Display (BRD) doesnt return to its previous state Technical background: Should the symptoms within the Customer statement/Workshop findings section be evident please conduct the instructions within the Measure section.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2073225/1 | Service bulletin | Mar 19, 2024 | 10252658 | PDF, 661 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the software for the 2023 Continental →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2019 Bentley Continental GT; 2019 Bentley Continental GT Cabrio; 2020 Bentley Continental GT Cabrio.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Bentley bulletins for one of these models
A weekly email, sent only in a week when Bentley files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 7 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group32 other manufacturer communications filed against these Bentley models under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2069806/5 | Service bulletin | Mar 25, 2024 | HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop… |
| 2066236/4 | Service bulletin | Mar 8, 2024 | Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement:… |
| 2065895/5 | Service bulletin | Mar 8, 2024 | Rotating display/screen noise - Diagnosis for complaints relating to noise during operation and/or during a drive cycle. Customer statement… |
| 2071558/2 | Service bulletin | Dec 18, 2023 | Front seat belt presenter arm - Broken. Customer statement / workshop findings: Front seat belt presenter arm (driver and/or passenger) is… |
| 2067955/4 | Service bulletin | Dec 18, 2023 | Rotating display/screen - Fault diagnosis - Mechanical malfunction DTC B140107 is evident within 005F. Customer statement / workshop findin… |
| 2061537/7 | Service bulletin | Dec 18, 2023 | Infotainment home screen - Loading messages visible on start up in multiple tiles. Customer statement / workshop findings Upon start-up of… |
| 2055846/9 | Service bulletin | Dec 18, 2023 | Infotainment screen turns red sporadically. Customer statement / workshop findings Infotainment screen 'Goes Red Fully or partially' withi… |
| 2070193/3 | Service bulletin | Nov 3, 2023 | Rear Seat Entertainment screens (SDIS) are no longer available - Retrofit of the BYOC system. Customer statement / workshop findings: One… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2073225/1 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2073225/1 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2073225/1 cover?
The manufacturer filed it against 12 model years: 2023 Bentley Continental, 2022 Bentley Continental, 2021 Bentley Continental, 2020 Bentley Continental GT Convertible, 2018 Bentley Continental GT Convertible, 2023 Bentley Flying Spur and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.