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Federal filingsHome›Bulletins›Bentley› 2073166/1
Manufacturer communication · Service bulletin

Bentley bulletin 2073166/1

What it saysSoftware update to diagnostic address 0006 and 005B - Graphics mismatch in the TSR (SC24/03). NHTSA’s full summary ↓

Bentley filed this with NHTSA as a service bulletin dated Mar 4, 2024, received Apr 6, 2024, about the equipment. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Software update to diagnostic address 0006 and 005B - Graphics mismatch in the TSR (SC24/03). Technical background: When the VIP seat adjust function is selected within the Touch Screen Remote (TSR) the requested / actual seat movements are different to those selected / shown on the screen. Remedy: A software update is available for diagnostic address 0006 - Front passenger seat control unit and the rear passenger seat control unit 005B

Kind Service bulletin Manufacturer date Mar 4, 2024 Received by NHTSA Apr 6, 2024 Components Equipment, Seats, Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2073166/1Service bulletinMar 4, 202410252288PDF, 512 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the video (touch)screen/monitor/unit for the 2024 Bentayga →

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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More bulletins about the equipment

Source: same model, same component group

15 other manufacturer communications filed against the Bentley Bentayga under the same component group (equipment), newest first. The eight newest are listed; the rest are on the Bentley list.

NumberKindDatedNHTSA’s summary
2069806/5Service bulletinMar 25, 2024HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin - Diagnosis guidelines. Customer statement / workshop…
2066236/4Service bulletinMar 8, 2024Unintended sounding of the Alarm siren - Following activation of the ignition or whilst the vehicle is left standing. Customer statement:…
2073231/1Service bulletinMar 4, 2024Loading system message in the Infotainment screen (screen stuck). Customer statement / workshop findings: The Infotainment system is stuck…
2069686/2Service bulletinFeb 5, 2024Rear Seat Entertainment screens are not working. Customer statement / workshop findings: Rear Seat Entertainment screens are not working.…
2049193/2Service bulletinJan 8, 2024Bentayga - A Post Water Deflector - Surface Contamination. Customer statement / workshop findings: Mottled appearance on A post water defl…
2068866/3Service bulletinDec 18, 2023Rear doors do not fully open (Left and/or Right). Customer statement / workshop findings: - Rear door(s) dont fully open…
2067597.3Service bulletinOct 12, 2023Door Speakers (Naim) not illuminating with the door(s) closed regardless if the exterior lights are on or off Customer Statement: The Naim…
2066852.4Service bulletinOct 12, 2023Shaker Speaker - Diagnostic Checks Customer Statement: -Customer complains of poor quality music output from the shaker speaker due to a r…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Bentley 2073166/1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2073166/1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 2073166/1 cover?

The manufacturer filed it against 1 model year: 2024 Bentley Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.