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Manufacturer communication · Service bulletin

Bentley bulletin 2069611/3

What it saysFlying B mascot clear wings replacement procedure. NHTSA’s full summary ↓

Bentley filed this with NHTSA as a service bulletin dated May 21, 2024, received Jul 2, 2024, about the exterior lighting. It names 4 model years (2020–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Flying B mascot clear wings replacement procedure. Customer statement / workshop findings One or both of the Flying B mascot clear wings are missing. In the event that one Flying B wing is missing the operative must replace both wings to eliminate a repeat repair.

Kind Service bulletin Manufacturer date May 21, 2024 Received by NHTSA Jul 2, 2024 Components Exterior Lighting, Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
2069611/3Service bulletinMay 21, 202411002745PDF, 1,159 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 2 complaints with NHTSA since 2015. 1 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the exterior lighting

Source: same model, same component group

8 other manufacturer communications filed against the Bentley Flying Spur under the same component group (exterior lighting), newest first.

NumberKindDatedNHTSA’s summary
2058354/7Service bulletinFeb 3, 2026New Flying Spur - Flying "B" Mascot. Condition: This Technical Product Information (TPI) Document is designed to give repair guidance and st…
2077651/1Service bulletinMay 13, 2025Headlamp Switch inoperative - Numerous DTC's | Continental GT/GTC/Flying Spur | 25MY. Customer statement: • Headlamp switch not working / no…
2066480/7Service bulletinAug 31, 2024Headlamp switch not working / not illuminated - Numerous DTC's within 0009-Central Electrics (BCM1).
2066480/6Service bulletinMay 14, 2024Headlamp switch not working / not illuminated - Numerous DTC's within 0009-Central Electrics (BCM1). Customer statement: • Headlamp switch n…
2071933/1Service bulletinDec 18, 2023Headlamp control unit replacement and/or turn signal control unit replacement. Customer statement / workshop findings: Headlamp low beam /…
2054599/9Service bulletinDec 18, 2023Diagnosis guidelines relating to Headlamp operation/Daytime running lights (Inner lamp) and/or Turn signal (Outer lamp). Customer statement…
2050542.7Service bulletinOct 11, 2023Service info: body/equipment: front exterior lighting steamed up/leaks Customer Statement: -1. The lenses of the headlights…
2070344/2Service bulletinSep 12, 2023Headlamp control unit replacement - Bentayga and New Flying Spur. Customer statement / workshop findings: Headlamp is not working or the h…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Bentley 2069611/3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 2069611/3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 2069611/3 cover?

The manufacturer filed it against 4 model years: 2023 Bentley Flying Spur, 2022 Bentley Flying Spur, 2021 Bentley Flying Spur, 2020 Bentley Flying Spur. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.