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Manufacturer communication · Service bulletin

Audi bulletin Circular 87H9

What it saysOn vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Feb 13, 2024, received Mar 6, 2024, about the visibility/wiper. It names 3 model years (2020–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

On vehicles manufactured within a specific period, the pressure and temperature sensors in the air conditioning system may fail. If this happens, the air conditioning system will no longer function.

Kind Service bulletin Manufacturer date Feb 13, 2024 Received by NHTSA Mar 6, 2024 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Circular 87H9Service bulletinFeb 13, 202410250344PDF, 856 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
4M0-959-603-ESENSOR Free Order—eBay Motors →
4KE-012-113-ABIN VIN to Order—eBay Motors →
4KE-863-362-BBIN VIN to Order—eBay Motors →

Labour operation and the time the manufacturer allows

OperationDescriptionTime
R1234Y—10.62 hrs

Read by machine from the document NHTSA serves (15 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the defroster/defogger/hvac system for the 2022 e-tron →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 90 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

33 other manufacturer communications filed against the Audi e-tron under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2020552_15Service bulletinSep 22, 2026This bulletin provides service information regarding exterior glass cleaning.
TSB_20741717_15Service bulletinAug 11, 2026This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern.
TSB_2067557_2Service bulletinMay 15, 2026This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113).
TSB_2067716_3Service bulletinJan 21, 2026This bulletin provides information when the air conditioner is not working, or has a restricted function; leak at the O-ring.
TSB_2080034_1Service bulletinNov 20, 2025This bulletin provides information when the AC is not workoing; leak on air conditioner compressor.
TSB_2071139_5Service bulletinNov 11, 2025This bulletin provides information when it is not possible to adjust the blower setting; MIB3.
TSB_2068460_7Service bulletinSep 12, 2025This bulletin provides information when the air conditioner does not work, there is no cooling output; P053000, P251500 stored in C5.
TSB_2041717_14Service bulletinSep 10, 2025This bujlletin provides information regarding the GFF test plan required for A/C compressor replacements regardless of the concern.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi Circular 87H9 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the Circular 87H9 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does Circular 87H9 cover?

The manufacturer filed it against 3 model years: 2022 Audi e-tron, 2021 Audi e-tron, 2020 Audi e-tron. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.