Audi bulletin AWA 23-09
What it saysThis Document informs dealers on the new Sunroof warranty extension for 2019 Q3, Q8, e-tron / 2020 Q3, Q8, e-tron / 2021 Q3, Q8, e-tron vehicles NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Aug 22, 2023, received Sep 1, 2023, about the visibility/wiper. It names 9 model years (2019–2021). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Document informs dealers on the new Sunroof warranty extension for 2019 Q3, Q8, e-tron / 2020 Q3, Q8, e-tron / 2021 Q3, Q8, e-tron vehicles
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| AWA 23-09 | Service bulletin | Aug 22, 2023 | 10241442 | PDF, 151 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 388 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group44 other manufacturer communications filed against these Audi models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2020552_15 | Service bulletin | Sep 22, 2026 | This bulletin provides service information regarding exterior glass cleaning. |
| TSB_2082184_2 | Service bulletin | Sep 8, 2026 | This Pending Service Solution (PSS) requests that technicians create an entry in the PSS database in instances where the rear air conditione… |
| TSB_20741717_15 | Service bulletin | Aug 11, 2026 | This bulletin provides information on the GFF test plan required for AC compressor replacements regardless of the concern. |
| TSB_2082184_1 | Service bulletin | May 28, 2026 | This Pending Service Solution (PSS) requests that technicians create an entry in the PSS database in instances where the rear air conditione… |
| TSB_2067557_2 | Service bulletin | May 15, 2026 | This bulletin provides informaiton when the windscreen/rear window washer pump is not working (B126101, B126113). |
| TSB_2067716_3 | Service bulletin | Jan 21, 2026 | This bulletin provides information when the air conditioner is not working, or has a restricted function; leak at the O-ring. |
| TSB_2080034_1 | Service bulletin | Nov 20, 2025 | This bulletin provides information when the AC is not workoing; leak on air conditioner compressor. |
| TSB_2071139_5 | Service bulletin | Nov 11, 2025 | This bulletin provides information when it is not possible to adjust the blower setting; MIB3. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi AWA 23-09 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the AWA 23-09 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does AWA 23-09 cover?
The manufacturer filed it against 9 model years: 2021 Audi Q3, 2020 Audi Q3, 2019 Audi Q3, 2021 Audi Q8, 2020 Audi Q8, 2019 Audi Q8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.