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Manufacturer communication · Service bulletin

Audi bulletin A9024202072430_3

What it saysThis Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in instances where there is information superimbosed on the information display. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Aug 28, 2024, received Sep 6, 2024, about the electrical system — 2 documents under this number. It names 7 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in instances where there is information superimbosed on the information display.

Kind Service bulletin Manufacturer date Aug 28, 2024 Received by NHTSA Sep 6, 2024 Components Electrical System

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A9024202072430_3Service bulletinAug 28, 202411007333PDF
A9024202072430_3Service bulletinAug 28, 202411007252PDF

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 7 model years this bulletin names have filed 24 complaints with NHTSA since 2015. 14 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start.

2023 Audi e-tron · Electrical System · filed with NHTSA Jul 30, 2024 · ODI 11605340

I own a 2023 Audi e-tron GT Premium Plus, VIN . The vehicle was included in NHTSA Recall 24V726 / Audi Recall 931A concerning high-voltage battery modules that may internally short and create a fire risk. Audi previously completed the 931A remedy by installing the advanced HV battery monitoring software.

2023 Audi e-tron GT · Electrical System · filed with NHTSA Aug 18, 2026 · ODI 11757735

While I was driving my Audi e-tron GT, the vehicle spontaneously caught fire. I believe the fire resulted from a catastrophic high-voltage battery failure. The fire created an immediate risk of injury to me and others nearby. I am reporting this as a serious safety concern

2023 Audi e-tron GT · Electrical System · filed with NHTSA Sep 24, 2026 · ODI 11766826

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

519 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2073858_13Service bulletinSep 24, 2026This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600
TSB_2083385_1Service bulletinSep 23, 2026This bulletin provides information when there is a warning message in the instrument cluster about external sound.
TSB_2076396_3Service bulletinSep 23, 2026This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assis…
TSB_2063336_5Service bulletinSep 23, 2026This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change…
TSB_2068573_6Service bulletinSep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul…
TSB_2074059_4Service bulletinSep 15, 2026This bulletin provides general information about SOS Emergency Assist.
TSB_2058077_11Service bulletinSep 15, 2026This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
TSB_2054202_8Service bulletinSep 15, 2026This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A9024202072430_3 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A9024202072430_3 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A9024202072430_3 cover?

The manufacturer filed it against 7 model years: 2024 Audi Q8 e-tron, 2024 Audi RS e-tron GT, 2023 Audi RS e-tron GT, 2024 Audi SQ8 e-tron, 2023 Audi e-tron, 2024 Audi e-tron GT and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.