Audi bulletin A5724352072587_3
What it saysThis Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in instances where Safe CP appears in the cluster with DTC U110100, C115E54. NHTSA’s full summary ↓
Audi filed this with NHTSA as a service bulletin dated Apr 5, 2024, received May 6, 2024, about the electrical system. It names 17 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Pending Service Solution (PSS) requests that technicians enter a record into the PSS database in instances where Safe CP appears in the cluster with DTC U110100, C115E54.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| A5724352072587_3 | Service bulletin | Apr 5, 2024 | 10253263 | PDF, 365 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 17 model years this bulletin names have filed 78 complaints with NHTSA since 2015. 33 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Vehicle malfunctioned and stopped in middle of highway with no warning. It forcefully braked to shutdown. Was able to restart car and drive away after a minute. Two days later it had emergency SOS warning on dashboard. Took vehicle in for diagnostic and repair. When pushing software update the module locked up and car would not start.
2023 Audi e-tron · Electrical System · filed with NHTSA Jul 30, 2024 · ODI 11605340
Our electrical system is going craze. The electronic door handles will lock us in and out of the car, the instrument cluster will black out for periods, safety sensors go off at random, other screens in car will black out leaving controls in operable, and wireless car charger will heat the phone so hot that we have been burnt.
2024 Audi SQ8 · Electrical System · filed with NHTSA Mar 21, 2026 · ODI 11726024
First Incident , in Columbia SC driving in parking lot On Post, approx 10pm, blocking traffic. Car shut down and MMI disappeared. After approximately 20-30 minutes car started, still no screen. I was able to drive it. Next day, Rebooted per Google, took to dealership who said I should make sure I used premium gas.
2023 Audi Q7 · Electrical System · filed with NHTSA Jun 25, 2025 · ODI 11669083
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group610 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB_2073858_13 | Service bulletin | Sep 24, 2026 | This bulletin provides information when there are various warning messages in the instrument cluster; electric motor leaking. P0AA600 |
| TSB_2083385_1 | Service bulletin | Sep 23, 2026 | This bulletin provides information when there is a warning message in the instrument cluster about external sound. |
| TSB_2076396_3 | Service bulletin | Sep 23, 2026 | This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assis… |
| TSB_2063336_5 | Service bulletin | Sep 23, 2026 | This bulletin provides information when DTC C12BFF0 is stored in the lane change modeul or the radar sensor; intersection assist/lane change… |
| TSB_2068573_6 | Service bulletin | Sep 18, 2026 | This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul… |
| TSB_2074059_4 | Service bulletin | Sep 15, 2026 | This bulletin provides general information about SOS Emergency Assist. |
| TSB_2058077_11 | Service bulletin | Sep 15, 2026 | This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement. |
| TSB_2054202_8 | Service bulletin | Sep 15, 2026 | This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Audi A5724352072587_3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the A5724352072587_3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does A5724352072587_3 cover?
The manufacturer filed it against 17 model years: 2024 Audi Q7, 2023 Audi Q7, 2024 Audi Q8, 2023 Audi Q8, 2024 Audi Q8 e-tron, 2024 Audi RS Q8 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.