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Manufacturer communication · Service bulletin

Audi bulletin A5523752070578_1

What it saysThis bulletin provides information for when the status of the charging port door(s) is displayed incorrectly on the DIS, and/or the charging port door(s) cannot be opened or closed. NHTSA’s full summary ↓

Audi filed this with NHTSA as a service bulletin dated Jun 6, 2023, received Jul 10, 2023, about the electrical system. It names 2 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This bulletin provides information for when the status of the charging port door(s) is displayed incorrectly on the DIS, and/or the charging port door(s) cannot be opened or closed.

Kind Service bulletin Manufacturer date Jun 6, 2023 Received by NHTSA Jul 10, 2023 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
A5523752070578_1Service bulletinJun 6, 202310238167PDF, 179 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
9J1962625BActuator—eBay Motors →
4J3821241DInsert—eBay Motors →
4J3821242DInsert01eBay Motors →

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Audi’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.

Find the port for the 2023 RS e-tron GT →

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 15 complaints with NHTSA since 2015. 11 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

I own a 2023 Audi e-tron GT Premium Plus, VIN . The vehicle was included in NHTSA Recall 24V726 / Audi Recall 931A concerning high-voltage battery modules that may internally short and create a fire risk. Audi previously completed the 931A remedy by installing the advanced HV battery monitoring software.

2023 Audi e-tron GT · Electrical System · filed with NHTSA Aug 18, 2026 · ODI 11757735

While I was driving my Audi e-tron GT, the vehicle spontaneously caught fire. I believe the fire resulted from a catastrophic high-voltage battery failure. The fire created an immediate risk of injury to me and others nearby. I am reporting this as a serious safety concern

2023 Audi e-tron GT · Electrical System · filed with NHTSA Sep 24, 2026 · ODI 11766826

While driving my children to school, the vehicle suffered a sudden and complete electrical malfunction in the middle of moving traffic. The vehicle began violently rising and falling. It became inoperable and stopped in the roadway.

2023 Audi e-tron GT · Electrical System · filed with NHTSA Jul 25, 2026 · ODI 11752773

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

370 other manufacturer communications filed against these Audi models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Audi list.

NumberKindDatedNHTSA’s summary
TSB_2076396_3Service bulletinSep 23, 2026This bulletin provides information regarding driver assist systems; Audi adaptive light, Audi pre sense system fault, adaptive cruise assis…
TSB_2068573_6Service bulletinSep 18, 2026This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor faul…
TSB_2074059_4Service bulletinSep 15, 2026This bulletin provides general information about SOS Emergency Assist.
TSB_2058077_11Service bulletinSep 15, 2026This bulletin provides information when there is an Audi pressense warning, warning jolt, and/or brake engagement.
TSB_2054202_8Service bulletinSep 15, 2026This bulletin provides information when there is an Audi adaptive light system malfunction; DTC C12B3FA is stored in the control module for…
TSB_2081006_3Service bulletinSep 14, 2026This Pending Service Solution requests that technicains create a record in the PSS database when the Bluetooth/Audi smartphone interface con…
TSB_2079214_4Service bulletinSep 2, 2026This bulletin provides information regarding fault finding and repair information for electric tailgate.
TSB_2082976_2Service bulletinAug 27, 2026This bulletin provides general information about the current tpp issues for Audi connect.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Audi, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi A5523752070578_1 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the A5523752070578_1 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does A5523752070578_1 cover?

The manufacturer filed it against 2 model years: 2023 Audi RS e-tron GT, 2023 Audi e-tron GT. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.