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Manufacturer communication · Service campaign

Audi service campaign 96RG

Audi filed this with NHTSA as a service campaign dated Feb 5, 2025, received Jan 7, 2025, about the unknown or other — 4 documents under this number: Dealer-6RG_20250205, Circular-96RG_20250205, Circular 96RG, Dealer 96RG. It names 7 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

The HomeLink cannot be programmed and there is no reaction when the HomeLink buttons in the rearview mirror are pressed. A software update will be performed to address this issue. Affected vehicles count updated

Manufacturer campaign id 96RG Kind Service campaign (also filed as Service bulletin) Manufacturer date Feb 5, 2025 Received by NHTSA Jan 7, 2025 Components Unknown Or Other First dated Dec 9, 2024

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
Dealer-6RG_20250205Service bulletinFeb 5, 202511015782not yet checked
Circular-96RG_20250205Service campaignFeb 5, 202511015781not yet checked
Circular 96RGService campaignDec 10, 202411012553not yet checked
Dealer 96RGService campaignDec 9, 202411012554not yet checked

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Audi 96RG a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 96RG repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 96RG cover?

The manufacturer filed it against 7 model years: 2025 Audi A4, 2025 Audi A5, 2025 Audi Q5, 2025 Audi RS, 2025 Audi S4, 2025 Audi S5 and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.