Acura bulletin BTI&06232023901
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Acura filed this with NHTSA as a service bulletin dated Jun 23, 2023, received Jun 28, 2023, about the visibility/wiper. It names 5 model years (2022–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs & 2022-2023 RDXs with a client complaint of a visually defective run channel, wind noise, or window function issue that results in recommendation to replace the affected run channel. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BTI&06232023901 | Service bulletin | Jun 23, 2023 | 10238228 | PDF, 50 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 332 complaints with NHTSA since 2015. 23 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
while on vacation, upon entering the parked vehicle, the rear hatch window spontaneously shattered. No local place was open (Sunday) and the wait for a new window was days out so I had to drive two hours home with a makeshift windshield made from a tarp and duct tape. This is an obvious hazard as I could not see out the back window.
2022 Acura RDX · Visibility/Wiper · filed with NHTSA Mar 30, 2026 · ODI 11728077
The contact owns a 2024 Acura MDX. The contact stated that while the vehicle was parked, the sunroof glass shattered. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000
2024 Acura MDX · Visibility/Wiper · filed with NHTSA Mar 6, 2026 · ODI 11722485
The contact owns a 2023 Acura RDX. The contact stated that the vehicle was parked and retrieving an item from the front driver’s side door; after closing the door, the rear glass exploded without impact. The dealer was notified of the failure, and an appointment was scheduled.
2023 Acura RDX · Visibility/Wiper · filed with NHTSA Jul 28, 2026 · ODI 11753242
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group32 other manufacturer communications filed against these Acura models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Acura list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B25-003 | Service bulletin | Sep 4, 2025 | Service Bulletin - An uneven sealing surface allows moisture to enter the inner taillight(s), causing one or both of the inner taillights no… |
| B25-026 | Service bulletin | Jul 9, 2025 | Service Bulletin - An uneven sealing surface allows moisture to enter the inner taillight(s), causing one or both of the inner taillights no… |
| BTI&04092025901 | Other | Apr 9, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022- 2024 MDXs & 2021-2025 TLXs with a client complaint of a… |
| BTI&11052024901 | Other | Nov 5, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| BTI&10252024902 | Other | Oct 25, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDXs with a client complaint of a high-pitched nois… |
| BTI&10212024905 | Other | Oct 21, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| BTI&10042024902 | Other | Oct 4, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| BTI&09162024902 | Other | Sep 17, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BTI&06232023901 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BTI&06232023901 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BTI&06232023901 cover?
The manufacturer filed it against 5 model years: 2024 Acura MDX, 2023 Acura MDX, 2022 Acura MDX, 2023 Acura RDX, 2022 Acura RDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.