Acura bulletin BTI&10212024905
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Acura filed this with NHTSA as a manufacturer communication dated Oct 21, 2024, received Nov 6, 2024, about the visibility/wiper. It names 3 model years (2023–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper motors being inop. To fully understand the cause of this condition, AHM would like to inspect the vehicle prior to your attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BTI&10212024905 | Other | Oct 21, 2024 | 11010128 | PDF, 52 KB |
What the document itself lists
The manufacturer titles it “Request for Visit: 2023-2025 MDX Front Wiper Motor Inop (ACTION REQUIRED)”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 74200-TYA-A01 | — | — |
Read by machine from the document NHTSA serves (1 page), read Oct 4, 2026. A part number is shown only where it matches Acura’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 208 complaints with NHTSA since 2015. 7 of them name Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Acura MDX. The contact stated that while the vehicle was parked, the sunroof glass shattered. No warning lights were illuminated. The vehicle remained at the residence. The vehicle was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 42,000
2024 Acura MDX · Visibility/Wiper · filed with NHTSA Mar 6, 2026 · ODI 11722485
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group21 other manufacturer communications filed against the Acura MDX under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Acura list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B25-003 | Service bulletin | Sep 4, 2025 | Service Bulletin - An uneven sealing surface allows moisture to enter the inner taillight(s), causing one or both of the inner taillights no… |
| B25-026 | Service bulletin | Jul 9, 2025 | Service Bulletin - An uneven sealing surface allows moisture to enter the inner taillight(s), causing one or both of the inner taillights no… |
| BTI&04092025901 | Other | Apr 9, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022- 2024 MDXs & 2021-2025 TLXs with a client complaint of a… |
| BTI&11052024901 | Other | Nov 5, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| BTI&10252024902 | Other | Oct 25, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2025 MDXs with a client complaint of a high-pitched nois… |
| BTI&10042024902 | Other | Oct 4, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| BTI&09162024902 | Other | Sep 17, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
| ATI&08292024901 | Other | Aug 29, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2023-2025 MDXs with a client complaint of the front wiper mot… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BTI&10212024905 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BTI&10212024905 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BTI&10212024905 cover?
The manufacturer filed it against 3 model years: 2025 Acura MDX, 2024 Acura MDX, 2023 Acura MDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.