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Manufacturer communication · Service bulletin

Acura bulletin BTI&06202023903

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Acura filed this with NHTSA as a service bulletin dated Jun 20, 2023, received Jun 28, 2023, about the structure. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for 2022-2023 MDXs with a client complaint of rear door weatherstrip that is loose, torn or deformed. To better understand the cause of this condition, AHM would like to collect specific information from the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Jun 20, 2023 Received by NHTSA Jun 28, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
BTI&06202023903Service bulletinJun 20, 202310238230PDF, 48 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Acura files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 234 complaints with NHTSA since 2015.

The front bumper of the car is becoming unattached. There is a space underneath the headlights. The panel gap between the fender and front bumper has grown at the top, indicating the bumper is slipping from the top down. The problem appears to be getting worse. The plastic underneath the bumper is now becoming detached.

2022 Acura MDX · Structure · filed with NHTSA Jul 9, 2023 · ODI 11531192

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

23 other manufacturer communications filed against the Acura MDX under the same component group (structure), newest first. The eight newest are listed; the rest are on the Acura list.

NumberKindDatedNHTSA’s summary
B23-004Service bulletinOct 17, 2025Service Bulletin - A pop noise from the rear roof area occurs when turning into driveways, bumps, or on an incline. It was determined that…
BTI&05092025901OtherMay 10, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of…
BTI&04252025901OtherApr 25, 2025Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of…
B24-022Service bulletinFeb 19, 2025Service Bulletin - The AWD warning light is on with one or more AWD DTCs having been set due to water intrusion into the electric oil pump m…
BTI&08152024901OtherAug 16, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b…
BTI&07312024901OtherJul 31, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b…
BTI&07152024901OtherJul 16, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b…
BTI&07102024901OtherJul 11, 2024Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura BTI&06202023903 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the BTI&06202023903 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does BTI&06202023903 cover?

The manufacturer filed it against 2 model years: 2023 Acura MDX, 2022 Acura MDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.