Acura bulletin BTI&04252025901
What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓
Acura filed this with NHTSA as a manufacturer communication dated Apr 25, 2025, received May 6, 2025, about the structure. It names 11 model years (2019–2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationDealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of a pop noise in the rear sunroof area. Clients may describe a single pop noise heard while driving over a bump or turning in and out of driveways. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| BTI&04252025901 | Other | Apr 25, 2025 | 11018015 | PDF, 52 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 11 model years this bulletin names have filed 1,400 complaints with NHTSA since 2015. 29 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The front bumper of the car is becoming unattached. There is a space underneath the headlights. The panel gap between the fender and front bumper has grown at the top, indicating the bumper is slipping from the top down. The problem appears to be getting worse. The plastic underneath the bumper is now becoming detached.
2022 Acura MDX · Structure · filed with NHTSA Jul 9, 2023 · ODI 11531192
My issue is with the liftgate on all Acura models including my own RDX. I was sitting on the edge of the van with the liftgate fully opened taking off my spikes after golfing. I inadvertantly triggered the fob in my pocket when i leaned forward causing the liftgate to close.
2023 Acura RDX · Structure · filed with NHTSA Jun 24, 2023 · ODI 11528693
I was driving my car on an expressway in mild rain and stopped at a red light when I heard a loud bang. I was concerned and pulled in immediately into a gas station. The moonroof shade was open. I got out of the car and inspected around but didnot see anything noticeable.
2019 Acura RDX · Structure · filed with NHTSA Mar 10, 2019 · ODI 11185602
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group23 other manufacturer communications filed against these Acura models under the same component group (structure), newest first. The eight newest are listed; the rest are on the Acura list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B23-004 | Service bulletin | Oct 17, 2025 | Service Bulletin - A pop noise from the rear roof area occurs when turning into driveways, bumps, or on an incline. It was determined that… |
| BTI&05092025901 | Other | May 10, 2025 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2019-2025 RDXs and 2022-2025 MDXs with a client complaint of… |
| B24-022 | Service bulletin | Feb 19, 2025 | Service Bulletin - The AWD warning light is on with one or more AWD DTCs having been set due to water intrusion into the electric oil pump m… |
| BTI&08152024901 | Other | Aug 16, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b… |
| BTI&07312024901 | Other | Jul 31, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b… |
| BTI&07152024901 | Other | Jul 16, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b… |
| BTI&07102024901 | Other | Jul 11, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b… |
| BTI&05292024903 | Other | May 29, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2022-2024 MDXs with a client complaint of the moonroof seal b… |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura BTI&04252025901 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the BTI&04252025901 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does BTI&04252025901 cover?
The manufacturer filed it against 11 model years: 2025 Acura MDX, 2024 Acura MDX, 2023 Acura MDX, 2022 Acura MDX, 2025 Acura RDX, 2024 Acura RDX and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.