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Manufacturer communication · Service bulletin

Acura bulletin BTI&06012023904

What it saysDealer Message - American Honda Motor Co., Inc. NHTSA’s full summary ↓

Acura filed this with NHTSA as a service bulletin dated Jun 1, 2023, received Jun 15, 2023, about the service brakes. It names 3 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 TLX Type S's with a client complaint of a front brake noise while turning. The noise can be described as a low frequency groan noise. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.

Kind Service bulletin Manufacturer date Jun 1, 2023 Received by NHTSA Jun 15, 2023 Components Service Brakes, Steering

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
BTI&06012023904Service bulletinJun 1, 202310237812PDF, 48 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 159 complaints with NHTSA since 2015. 18 of them name Service Brakes, Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Loss of brake power with “brake” light and “brake service” light on. I was backing out of my driveway and lost almost all braking power almost pushing the pedal to the floor. Once I came to a stop, I turned the car off and turned it back on, brake pedal felt fine and lights went away at that point

2022 Acura TLX · Service Brakes · filed with NHTSA Dec 21, 2025 · ODI 11706420

When I was driving as low speed, all the dashboard lights began blinking on the dashboard while I was driving. The steering wheel began to get stiff and I had a hard time turning it. I pulled into a parking lot, with much difficulty trying to steer into it and the steering wheel locked completely.

2022 Acura TLX · Steering · filed with NHTSA Jun 22, 2025 · ODI 11668482

I had an awful noise that accompanied a sticky/ inconsistent brake pedal feel and braking concerns. Upon contacting multiple dealerships and honda corporate is was told everything is working as designed. I filed a claim with NCDS and was awarded a repair.

2023 Acura TLX · Service Brakes · filed with NHTSA Jul 8, 2025 · ODI 11671984

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the service brakes

Source: same model, same component group

5 other manufacturer communications filed against the Acura TLX under the same component group (service brakes), newest first.

NumberKindDatedNHTSA’s summary
B23100AService bulletinOct 11, 2023Service Bulletin - The vehicle's brakes may exhibit a groan, squeal, or squeak noise, most commonly after the vehicle sits for a prolonged p…
BTI&08282023904Service bulletinAug 28, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 TLX Type S’s with a client complaint of a front b…
BTI&08142023901Service bulletinAug 14, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 TLX Type S’s with a client complaint of a front b…
BTI&07272023903Service bulletinJul 27, 2023Dealer Message -American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 TLX Type S’s with a client complaint of a front br…
BTI&06152023901Service bulletinJun 15, 2023Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2021-2023 TLX Type S's with a client complaint of a front bra…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Acura BTI&06012023904 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the BTI&06012023904 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.

Which vehicles does BTI&06012023904 cover?

The manufacturer filed it against 3 model years: 2023 Acura TLX, 2022 Acura TLX, 2021 Acura TLX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.