Acura bulletin B23-024
Acura filed this with NHTSA as a service bulletin dated Jun 19, 2024, received Jul 6, 2023, about the visibility — 4 documents under this number. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - Honda has received customer complaints of the air conditioning system not blowing cold air due to an Oil/Refrigerant leak from the A/C compressor shaft seal.
Documents filed under this number
| Document | Kind | Dated | NHTSA id |
|---|---|---|---|
| B23-024 | Service bulletin | Jun 19, 2024 | 11002724 |
| B23-024 | Service bulletin | Jan 24, 2024 | 10249632 |
| B23-024 | Service bulletin | Jul 14, 2023 | 10239511 |
| B23-024 | Service bulletin | Jun 30, 2023 | 10238825 |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura B23-024 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B23-024 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does B23-024 cover?
The manufacturer filed it against 2 model years: 2020 Acura MDX, 2019 Acura MDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.