Acura bulletin B22-014
What it saysThe rear windshield glass is shattered or broken with no external impact. NHTSA’s full summary ↓
Acura filed this with NHTSA as a service bulletin dated May 20, 2023, received Jul 7, 2022, about the visibility/wiper — 3 documents under this number. It names 2 model years (2019–2020). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationService Bulletin - The rear windshield glass is shattered or broken with no external impact. POSSIBLE CAUSE Incorrect specification for the rear defroster grid. CORRECTIVE ACTION Inspect and replace the rear windshield glass.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B22-014 | Service bulletin | May 20, 2023 | 10237043 | PDF, 178 KB |
| B22-014 | Service bulletin | Oct 28, 2022 | 10225484 | PDF, 179 KB |
| B22-014 | Service bulletin | Jun 10, 2022 | 10215489 | PDF, 172 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 73211-TJB-A02 | Rear Windshield Glass | 1 | eBay Motors → |
| 73127-TY0-000 | Rubber Windshield Dam | 2 | eBay Motors → |
| 73212-TJB-A01 | Rubber Windshield Dam RR | 4 | eBay Motors → |
| 73222-SR4-000 | Windshield Spacer B, RR | 1 | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 832120 | Replace the rear windshield glass (includes cleaning of broken glass) | 3.5 hrs |
Read by machine from the document NHTSA serves (2 pages), read Oct 4, 2026. A part number is shown only where it matches Acura’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
Find the windshield for the 2020 RDX →Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 792 complaints with NHTSA since 2015. 242 of them name Visibility/Wiper, Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2019 Acura RDX, the 18 owners who gave an odometer reading for Visibility/Wiper reported it at a median of 63,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
I was driving my car on an expressway in mild rain and stopped at a red light when I heard a loud bang. I was concerned and pulled in immediately into a gas station. The moonroof shade was open. I got out of the car and inspected around but didnot see anything noticeable.
2019 Acura RDX · Structure · filed with NHTSA Mar 10, 2019 · ODI 11185602
In depth: 2020 Acura RDX visibility and wiper problems → · 2019 Acura RDX visibility and wiper problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group16 other manufacturer communications filed against the Acura RDX under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Acura list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| BTI&02152024901 | Service bulletin | Feb 15, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers in… |
| BTI&01222024902 | Service bulletin | Jan 22, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers in… |
| BTI&01022024902 | Service bulletin | Jan 2, 2024 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2024 RDXs with a client complaint of the front wipers in… |
| BTI&11272023904 | Service bulletin | Nov 27, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers in… |
| BTI&11082023902 | Service bulletin | Nov 8, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers in… |
| BTI&10242023903 | Service bulletin | Oct 24, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2019-2023 RDXs with a client complaint of the front wipers in… |
| BTI&10162023903 | Service bulletin | Oct 16, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2021-2022 RDXs with a client complaint of the front wipers in… |
| BTI&10022023904 | Service bulletin | Oct 2, 2023 | Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2021-2022 RDXs with a client complaint of the front wipers in… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Acura, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Acura B22-014 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B22-014 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Honda warranty extension on file lists the ones Honda has filed.
Which vehicles does B22-014 cover?
The manufacturer filed it against 2 model years: 2020 Acura RDX, 2019 Acura RDX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.