Zero recall SV-ZMC-021-019

Q: Is SV-ZMC-021-019 the same recall as 20V640000?

Yes. SV-ZMC-021-019 is Zero’s own number for it; 20V640000 is NHTSA’s. One recall, two references.

Zero calls it SV-ZMC-021-019. NHTSA filed it as campaign 20V640000 on Oct 15, 2020: electrical system on the 2021 Zero DS and 5 other Zero models, 64 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 20V640000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
20V640000	2021 Zero DS and 5 other Zero models	Electrical System	Oct 15, 2020	64	high

Problem Zero Motorcycle Inc. (Zero) is recalling certain 2021 SR, S, DSR, DS, FX, and FXS motorcycles. The DC-DC converter has an insufficient power output margin to operate the anti-lock braking system (ABS), instruments, lights, indicators, and any accessories that are connected to the accessory outlet at once. Risk The DC-DC converter can shut off when its power capacity is exceeded, shutting off the ABS, instruments, and lights, increasing the risk of a crash. Fix Zero will notify owners, and dealers will replace the DC-DC converter, free of charge. The recall began October 26, 2020. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-021-019.

The manufacturer’s own words as filed for 20V640000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SV-ZMC-021-019 is the number Zero assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 20V640000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SV-ZMC-021-019 the same recall as 20V640000?

Yes. SV-ZMC-021-019 is Zero’s own number for it; 20V640000 is NHTSA’s. One recall, two references.

Which vehicles does SV-ZMC-021-019 cover?

2021 Zero DS and 5 other Zero models, 64 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SV-ZMC-021-019 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.