Zero recall SV-ZMC-018-383

Q: Is SV-ZMC-018-383 the same recall as 18V215000?

Yes. SV-ZMC-018-383 is Zero’s own number for it; 18V215000 is NHTSA’s. One recall, two references.

Zero calls it SV-ZMC-018-383. NHTSA filed it as campaign 18V215000 on Apr 4, 2018: hybrid propulsion system on the 2012 Zero DSP and 2 other Zero models, 218 vehicles potentially affected, under a do-not-drive advisory. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 18V215000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
18V215000	2012 Zero DSP and 2 other Zero models	Hybrid Propulsion System	Apr 4, 2018	218	Do not drive

Problem Zero Motorcycles (Zero) is recalling all 2012 Zero S, Zero DS, and Zero DSP (Police) motorcycles. Cell pouches in the battery packs may wear from contact with the holders, allowing humidity to enter the pouch and cause an electrical short within the battery. Risk An electrical short can increase the risk of a fire. Fix Zero Motorcycles will notify owners and offer them a choice of either the repurchase of their motorcycle or a financial trade-assist towards a newer model year Zero Motorcycles motorcycle. The recall began on April 30, 2018. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-018-383. Note: Since owners are advised to no longer ride or charge the affected motorcycles, Zero Motorcycles dealers will arrange for the collection of the affected motorcycle at no charge to the owners.

The manufacturer’s own words as filed for 18V215000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SV-ZMC-018-383 is the number Zero assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 18V215000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SV-ZMC-018-383 the same recall as 18V215000?

Yes. SV-ZMC-018-383 is Zero’s own number for it; 18V215000 is NHTSA’s. One recall, two references.

Which vehicles does SV-ZMC-018-383 cover?

2012 Zero DSP and 2 other Zero models, 218 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SV-ZMC-018-383 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.