Zero recall SV-ZMC-017-380

Q: Is SV-ZMC-017-380 the same recall as 17V762000?

Yes. SV-ZMC-017-380 is Zero’s own number for it; 17V762000 is NHTSA’s. One recall, two references.

Zero calls it SV-ZMC-017-380. NHTSA filed it as campaign 17V762000 on Nov 28, 2017: equipment on the 2018 Zero DS and 5 other Zero models, 36 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

The full filing, 17V762000 →Check a VIN at NHTSA

What NHTSA has under this number

Source: 49 CFR Part 573 filings

NHTSA campaign	Vehicles	Component	Filed	Affected	Severity
17V762000	2018 Zero DS and 5 other Zero models	Equipment	Nov 28, 2017	36	minor

Problem Zero Motorcycles Inc. (Zero) is recalling certain 2018 S ZF13.0, S ZF7.2, SR ZF14.4, DS ZF13.0, DSR ZF14.4, FX ZF7.2, and FXS ZF7.2 motorcycles. The information on the Vehicle Emission Control Information (VECI) Label may indicate the wrong model year. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." Risk If the affected 2018 motorcycles are ever subject to a recall, the owner may not realize the safety risk because of the misstated model year. Fix Zero will notify owners, and dealers will replace the incorrect label with a corrected label, free of charge. The recall is expected to begin in December 2017. Owners may contact Zero customer service at 1-888-841-8085. Zero's number for this recall is SV-ZMC-017-380.

The manufacturer’s own words as filed for 17V762000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. SV-ZMC-017-380 is the number Zero assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V762000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

NHTSA VIN recall lookup →

Common questions

Source: NHTSA, 49 CFR Part 573

Is SV-ZMC-017-380 the same recall as 17V762000?

Yes. SV-ZMC-017-380 is Zero’s own number for it; 17V762000 is NHTSA’s. One recall, two references.

Which vehicles does SV-ZMC-017-380 cover?

2018 Zero DS and 5 other Zero models, 36 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the SV-ZMC-017-380 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.