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HomeRecalls Western Star FL834
Manufacturer recall number

Western Star recall FL834

Western Star calls it FL834. NHTSA filed it as campaign 19V722000 on Oct 10, 2019: structure on the 2017–2020 Western Star 4900 and 1 other Western Star model, 2,547 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
19V7220002017–2020 Western Star 4900 and 1 other Western Star modelStructureOct 10, 20192,547high
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2020 Western Star 4900 and 5700 vehicles. The adhesive bond may fail allowing the baggage or sleeper side door to separate from the hinges. Risk A baggage or sleeper side door that separates from the vehicle while in motion can cause road debris, increasing the risk of an injury or crash. Fix DTNA will notify owners and dealers will install reinforcement clips with mechanical fasteners on each baggage and sleeper door hinge, free of charge. DTNA issued owners an interim notification on December 6, 2019. The recall began September 21, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL834.

The manufacturer’s own words as filed for 19V722000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL834 is the number Western Star assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 19V722000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL834 the same recall as 19V722000?

Yes. FL834 is Western Star’s own number for it; 19V722000 is NHTSA’s. One recall, two references.

Which vehicles does FL834 cover?

2017–2020 Western Star 4900 and 1 other Western Star model, 2,547 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL834 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.