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HomeRecalls Western Star FL744
Manufacturer recall number

Western Star recall FL744

Western Star calls it FL744. NHTSA filed it as campaign 17V450000 on Jul 19, 2017: fuel system, diesel on the 2017–2018 Fccc, Freightliner, Freightliner Custom Chass and Western Star, 74 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V4500002017–2018 Fccc, Freightliner, Freightliner Custom Chass and Western StarFuel System, DieselJul 19, 201774high
Problem Daimler Trucks North America (DTNA) is recalling certain 2017-2018 Freightliner 122SD trucks, Western Star 4900 and 6900 trucks, and Freightliner Custom Chassis XCM and XCP chassis equipped with Cummins ISX15 engines. The affected engines have a fuel pump whose drive gear may slip on its drive shaft, resulting in a loss of fuel pump function. Risk Failure of the fuel pump will result in a sudden engine stall with no warning, and with no ability to restart, increasing the risk of a crash. Fix Cummins will send notices to the owners of the affected vehicles and Cummins dealers will replace the fuel pumps, free of charge. The recall began on September 11, 2017. Owners may contact Cummins customer service at 1-800-286-6467 or DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL744.

The manufacturer’s own words as filed for 17V450000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL744 is the number Western Star assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V450000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL744 the same recall as 17V450000?

Yes. FL744 is Western Star’s own number for it; 17V450000 is NHTSA’s. One recall, two references.

Which vehicles does FL744 cover?

2017–2018 Fccc, Freightliner, Freightliner Custom Chass and Western Star, 74 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL744 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.