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HomeRecalls Western Star FL-745
Manufacturer recall number

Western Star recall FL-745

Western Star calls it FL-745. NHTSA filed it as campaign 17V521000 on Aug 24, 2017: suspension on the 2017–2018 Western Star 4900, 38 vehicles potentially affected. One recall, two numbers — the dealer quotes the manufacturer’s, the federal record carries NHTSA’s.

What NHTSA has under this number

Source: 49 CFR Part 573 filings
NHTSA campaignVehiclesComponentFiledAffectedSeverity
17V5210002017–2018 Western Star 4900SuspensionAug 24, 201738high
Problem Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2018 Western Star 4900 trucks. The front axle weight capacity may exceed the spring capacity. Risk Overloaded springs may result in the front axle separating from the vehicle, increasing the risk of a crash. Fix DTNA will notify owners, and dealers will replace the front axle springs, free of charge. The recall began on October 16, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-745.

The manufacturer’s own words as filed for 17V521000. Every model year it covers, the build window and the filed PDFs →

Two numbers, one recall

Every safety recall carries two identifiers. FL-745 is the number Western Star assigned in its own system: it is what appears on the owner letter, on the dealer’s service screen and on the repair order. 17V521000 is the number NHTSA filed the same recall under when the manufacturer reported it, and it is the one every federal record, this site included, is keyed on.

The repair is free by federal law for vehicles up to fifteen years old. Whether one particular vehicle is included is settled by its VIN against the manufacturer’s build list, not by its model year.

Check one specific vehicle

Both lookups check a VIN against the manufacturer’s own list and say whether the repair is still outstanding on that vehicle.

Common questions

Source: NHTSA, 49 CFR Part 573

Is FL-745 the same recall as 17V521000?

Yes. FL-745 is Western Star’s own number for it; 17V521000 is NHTSA’s. One recall, two references.

Which vehicles does FL-745 cover?

2017–2018 Western Star 4900, 38 vehicles by the manufacturer’s count. A recall covers a build range, so the VIN decides whether one particular vehicle is in it.

Does the FL-745 repair cost anything?

No. The manufacturer must remedy a safety defect at no charge for vehicles up to 15 years old from first sale.